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Crm Offres d'emploi - Bondy (93)

Dernière mise à jour : il y a 1 jour
  • Offre sponsorisée
CRM Strategy Specialist

CRM Strategy Specialist

UbisoftParis, Paris, France
Games industry evolved towards services and the need to win a good share of players entertainment time.Acquiring new customer is one of the challenges the other is to keep them in Ubisoft ecosystem...Voir plusDernière mise à jour : il y a 23 jours
  • Offre sponsorisée
Consultant - Vault CRM

Consultant - Vault CRM

Veeva SystemsParis, Île-de-France, France
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in hist...Voir plusDernière mise à jour : il y a 11 jours
MANAGER CRM

MANAGER CRM

GeneraliST DENIS, FR
Qu'ils soient particuliers, professionnels ou entreprises, nous proposons à nos clients une gamme de solutions d'assurance flexibles et durable, qui protègent les biens comme les personnes.Au sein ...Voir plusDernière mise à jour : il y a plus de 30 jours
CRM Analyst

CRM Analyst

SERENDIPIle de France
En charge de la gestion de l'outil CRM pour l'ensemble des BU France et sous la responsabilité du Responsable SFE-BI, vous serez l'interlocuteur principal de l'outil CRM et aurez pour missions prin...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Consultant CRM - Freelance

Consultant CRM - Freelance

Clasquin Italia SrlParis, Île-de-France, France
Labelium est un groupe international spécialisé dans le marketing digital à la performance.Labelium c'est 22 bureaux dans le Monde, 14 pays et plus de 450 collaborateurs en France, et 900 dans le m...Voir plusDernière mise à jour : il y a 23 jours
  • Offre sponsorisée
Product Owner CRM

Product Owner CRM

TAKGreater Paris Metropolitan Region, France
Temps plein
Vous avez de l’expérience sur une solution CRM et vous souhaitez évoluer vers le métier de Product Owner CRM ?.Rejoignez notre communauté d'experts Produit. Vous serez amené à travailler sur toutes ...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Responsable CRM

Responsable CRM

SanderGreater Paris Metropolitan Region, France
50 000,00 € – 60 000,00 € par an
CRM – Chef de Projet Technique - MedTech.Notre partenaire, une société active dans le secteur de la santé et en croissance continue depuis cinq ans est à la recherche d’un nouveau.Chef de Projet Te...Voir plusDernière mise à jour : il y a 7 jours
Responsable CRM

Responsable CRM

AccileRégion parisienne
Région parisienne CDI Com’ / Marketing / Web Pourvu.Pour notre client, entreprise innovante et en pleine expansion dans le secteur des cosmétiques de luxe, nous recherchons un.Ce Groupe parisien co...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Sports CRM Manager

Senior Sports CRM Manager

GamdomParis, FR
Temps plein
Quick Apply
Gamdom is home to thousands of betting options for both .Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy ...Voir plusDernière mise à jour : il y a 9 jours
CRM Intern

CRM Intern

BACK MARKETParis
Stage
Back Market is the worlds leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!). Named one of the World's Most Innovative Compani...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager CRM

Manager CRM

Velvet ConsultingParis
Rattaché au Responsable du pôle CRM, vous aurez pour mission : .La gestion, le pilotage et la réalisation des projets.En garantissant la satisfaction client et le respect des délais et des budgets p...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
UX Designer CRM

UX Designer CRM

VISIANLevallois-Perret, Île-de-France, France
Télétravail
Temps plein
Contexte de Mission du prestataire : Au sein du Centre D?expertise Expérience Client de France, l?équipe UX Design souhaite renforcer son équipe avec un designer expérimenté pour améliorer l'expérien...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Stage - Charge de CRM

Stage - Charge de CRM

CORUM L'EPARGNEParis, Paris, France
Une entreprise europenne indpendante avec plus de 250 salaris au service de nos clients.Nous proposons des services et des produits dpargne performants et innovants dans plusieurs pays europens.Len...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Consultant - Vault CRM

Consultant - Vault CRM

Veeva Systems, Inc.Paris, Île-de-France, France
Temps plein
NTT DATA Business Solutions est une entreprise de service du numérique, Platinum Partner de SAP , qui bénéficie aujourd’hui d’un rayonnement international avec une présence dans plus de 26 pays.Spé...Voir plusDernière mise à jour : il y a 19 jours
CRM Manager

CRM Manager

AccorParis, France
Orient-Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of...Voir plusDernière mise à jour : il y a plus de 30 jours
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CRM Strategy Specialist

CRM Strategy Specialist

UbisoftParis, Paris, France
Il y a 23 jours
Description de poste

Context

Games industry evolved towards services and the need to win a good share of players entertainment time. Acquiring new customer is one of the challenges the other is to keep them in Ubisoft ecosystem. The service that Ubisoft will provide all along the gamer journey will make the difference among a highly competitive market. The communication towards gamers has to be multichannel and personalized. Send the right message to the right person at the right moment through the right channel and right device.

Ubisoft operates on a wide variety of owned channels (email web banners ingame news console hubs mobile notifications...) with specific tools collaborating with varied clients like Ubisoft HQ Global Brand Publishing and production teams from all over the world.

In this context the CRM Game Strategy activity aims at improving the companys acquisition retention and monetization ensuring player satisfaction at each step of their consumer / or gamer journey. Leveraging the power of data and multiple reach opportunities of CRM channels the game strategy activity helps create 11 relationship with Ubisoft clients and ultimately drive loyalty within Ubisofts ecosystem.

Main responsibilities :

Define CRM multichannel strategies for Ubisoft titles and services

  • Develop personalized customer journeys based on consumer history and player behaviors ;
  • Ensure an optimized use of all the Owned Media channels (emailing adserver ingame ) ;
  • Identify opportunities for new channels leveraging the Consumer Data (web mobile).

Lead lifecycle campaigns coordination and execution

  • Gather and formalize internal clients needs and expectations (production studios EMEA marketing teams eshop Consumer Knowledge services Ubisoft Connect ) ;
  • Plan coordinate and set up customer lifecycles for all Ubisoft titles and services ;
  • Collaborate with all lifecycles stakeholders (Prod Brand).
  • Optimize the Game Strategy activity process and performance

  • Develop process & templates to ensure efficient collaboration with internal clients and operational resources ;
  • Identify industry trends best practices and opportunities for innovation with the direct marketing and consumer experience space ;
  • Establish KPI & monitor AB testing performances ;
  • Systematize campaigns postmortem & identify best practices.
  • Develop a strong expertise on Consumer Data to build CRM strategies

  • Initiate and follow up database analyses in coordination with Data Analyst partners ;
  • Elaborate datadriven and customeroriented recommendations for Marketing teams ;
  • Create consumer profiles and audience segmentation depending on the Business objectives ;
  • Analyze consumers behaviors & preferences to adjust consumer journeys ;
  • Collaborate with IT & BI teams to ensure data availability & activities reports.
  • Qualifications : Key competencies

  • A first work experience in marketing and / or CRM ;
  • Creative with a proven taste for challenge and innovation ;
  • Datadriven and analytical with expertise on campaign reports ;
  • Experience managing webbased applications such as content management systems social business software and email service clients ;
  • Excellent project management skills with ability to carry out and deliver several projects at a time and on time ;
  • Excellent organizational skills & commitment to detail ;
  • Customerfocused with strong understanding of data segmentation & targeted messaging ;
  • Curious & teamplayer ;
  • Reactive handling the pressure of a very fastpaced industry ;
  • Proficient in English.
  • Pluses

  • Good understanding of entertainment and / or video game industry ;
  • Interest in technology and social media.
  • Additional Information :

    Ubisofts perks

    Profit Sharing yearly company saving plan. 25 paid time off 12 additional paid days off. 50% of your Navigo pass is paid by the company lunch vouchers (9 / day) healthcare for you and your family and lots of Ubisoft additional perks.

    Our brand new office is located in Saint Mand (Metro line 1 Saint Mand station). Gym available in the building.

    Recruitment process :

  • 30 minutes : phone interview with the recruiter
  • 60 minutes : interview with the hiring manager and the recruiter
  • 60 minutes : final interview with the upper hierarchy
  • Additional information

    Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.

    The position is attached to the International Headquarters.

    Check out this guide to help you with your application and learn about our actions to encourage more diversity and inclusion.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics

    Department / Functional Area : Marketing

    Vacancy : 1