Hôtel Offres d'emploi - Saint-Germain-en-Laye (78)
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Hôtel • saint germain en laye 78
Hotel Service Manager
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Elior RestaurationBoulogne-Billancourt, France- Offre sponsorisée
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Maître d'Hôtel H / F
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Maitre d'Hôtel H / F
Defruit RecrutementBoulogne-Billancourt, FranceFR Maître d'Hôtel (HFX)
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Maitre d'Hôtel H / F
PONANTVanves, France- Offre sponsorisée
Assistant Maitre d'Hôtel H / F
HIVELY HOSPITALITYBoulogne-Billancourt, France- Offre sponsorisée
1Er Maître d'Hôtel H / F
RUBYVanves, FranceRecherches associées
Hotel Service Manager
AccorIssy-les-Moulineaux, Paris Region- Temps plein
Company Description
Why work with Manly Pacific and Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members.
Job Description
- Determine staffing and work-requirements across the Lobby Service (Guest Service Agents, Porters, Car Park Attendants, Front Office All Rounders), and allocate duties to meet service and occupancy demands.
Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in / check out processes follow set procedures and are customer focused.
Collaborate with Heads of Department to coordinate cross-training and deliver a unified guest experience.
Develop and maintain rosters and attendance records, ensuring the team is optimally resourced at all times.
Uphold and enforce safety regulations and standards — champion a culture of health & safety across the team & Hotel.
Oversee the day-to-day operations, identify opportunities for improvement, and implement changes to enhance service, productivity and guest satisfaction.
Engage with the team : conduct regular check-ins, resolve grievances, foster open communication and build a strong, high-performing culture.
Step into front-office duties to support the guest-facing team and ensure seamless guest arrivals, check-in / out, and overall reception operations.
Full utilisation of the Front Office system, ensuring accuracy in use and a range of accurate reports are produced to meet operational needs.
Qualifications
Additional Information
What’s in it for you :
Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.
If this sounds like the right opportunity for you, a new challenge, we look forward to finding out more about you and invite you to apply!