Sas Offres d'emploi - Aubervilliers (93)

Student Accounting Assistant (SAS)

CATEGORY : Technician (T3)

DEPARTEMENT : Academic Affairs Student Accounting Services (SAS)

SUPERVISOR : Senior Manager of Student Accounting Services or any other supervisor designated by the president.

POSITION OVERVIEW

The Student Accounting Assistant will provide information, support, and regular communication to students regarding tuition, fees, payments, and billing. The position will be responsible for responding to telephone inquiries, assisting with student walk-ins, managing the SAS shared mailbox, serving as a backup for SAS team members, and coordinating with other departments on matters related to student billing, collection, and refunds. The Student Accounting Specialist will also be responsible for updating th e Student Information System when needed.

Position to be filled from September 2025.

DUTIES :

Provide daily support to students and FRPs (Financial Responsibility Parties) on matters related to payments and refunds

Record and process daily incoming payments in the system, then issue confirmation notifications to the students

Ensure an efficient response to phone inquiries and in-person visits

Handle the SAS shared mailbox and improve KPIs (Key Performance Indicators)

Serve as a backup for SAS team members

Ensure accurate and timely processing of student refunds in accordance with established policies

Coordinate with other stakeholders on matters related to student billing, collection, and security deposit refunds

Handle adjustments as needed

Implement a systematic follow-up process to resolve outstanding payment issues.

Update the Student Information System and student records as appropriate

Ensure tax forms are prepared accurately and in compliance with regulations

Assist in certifying students who benefit from the Department of Veterans Affairs

Responsible for overseeing both academic and financial processes, which entails managing tasks such as registration, withdrawals, leave of absence, Internships, and student academic concerns

Assist in reviewing SAS policies and updating the BPRs (Business Process Records) when necessary

Run regular reports from the Student Information System and adjust as necessary Work with departments including the Registrars Office, Admissions, Financial Aid, Outreach,

Health, Housing, Internship Office, and Library to update records

Review and correct cost type, update holds, coop billing, and User Defined notes

Handle bank transfers, checks, credit card, cash deposits, and other transactions into the system

Assist in system testing, and writing test cases

Make sure that the student records are up to date on all systems and process reconciliation when necessary

Prepare reports, dashboards as required

Be adaptable and willing to take on additional responsibilities as needed by the manager

INVOICING :

Send merge emails with billing statements to all students

Send proforma invoices to incoming students

Provide manual invoices as requested

Ensure tuition and fees are correctly charged

Review all student loans to ensure the amounts are correct; liaise with Financial Aid; respond to student queries about grants and loans; liaise with parents about how loan refunds are distributed

Reconcile accounts as needed

Ensure loans and Financial Aid match course registrations

Send merge emails to Loans students

Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the department.

QUALIFICATIONS

Native or near-native English speaker with a good command of French

Excellent organizational skills

Service-oriented, excellent communication and interpersonal skills

Familiarity with the American educational system is desirable

Cultural sensitivity, experience studying / working in highly diverse environments

Ability to work well under stress

Ability to deal effectively with people and within a team

Outlook, Excel, and basic computer skills

APPLICATIONS :

To apply, please send your CV and cover letter to and title the email in the following convention : First and Last name Student Accounting Assistant

Any candidate who applies must have the legal right to work in France.