- Recherche d'emploi
- Villeurbanne (69)
- service civique
Service civique Offres d'emploi - Villeurbanne (69)
Créer une alerte emploi pour cette recherche
Service civique • villeurbanne 69
Custumer Service
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Custumer Service
CB Talents SPFrancheville, France- Temps plein
- Télétravail
- Quick Apply
Your Responsibilities
- Handle inbound customer interactions via phone, email, and / or chat in French
Provide support related to :
Product usage & basic troubleshooting
Orders, deliveries, returns, and general inquiries
After-sales and account-related support
Ensure a high-quality customer experience
Accurately document interactions in internal systems
Meet defined quality, productivity, and customer satisfaction KPIs
Escalate complex cases when needed and follow resolution procedures
Collaborate with internal teams to ensure smooth service delivery
What We’re Looking For
Native or near-native French (C1 / C2)
Good command of English (B2 or higher)
Strong communication and problem-solving skills
Customer-focused attitude with attention to detail
Ability to work in a fast-paced, multicultural environment
Basic computer literacy and comfort with CRM tools
Previous customer support experience is an advantage, not a requirement
What We Offer
Relocation package (for candidates relocating to Greece) :
Flight ticket
Temporary accommodation on arrival
Support with housing search and local administration
Competitive salary and performance-based bonuses
Paid training and onboarding
Private health insurance
International and multicultural work environment
Career development and internal mobility opportunities
Modern office facilities
Life in Athens
Sunny climate and Mediterranean lifestyle
Lower cost of living compared to other major European cities
Large international and expat community