- Recherche d'emploi
- France
- services
Services Offres d'emploi - France
- Offre sponsorisée
Regional Services Partner
Tbwa Chiat / Day IncFrance- Offre sponsorisée
Contracts Engineer Services
MPH GlobalParis, Île-de-France, France- Offre sponsorisée
VP, Professional Services
MongoDBParis, Île-de-France, FranceSERVICES GENERAUX
SUPPLAY REIMS TCReims, Marne, France- Offre sponsorisée
Directeur général services / Directrice générale services
Quadra ConsultantsCentre-Val de Loire, France- Offre sponsorisée
Manager, Consulting Services
CollibraParis, Île-de-France, France- Offre sponsorisée
HR Coordinator services
NES FircroftParis, Ile-de-France, France- Offre sponsorisée
Transaction Services Director
Urban CampusParis, Paris (75); Ile-de-France, France- Offre sponsorisée
Field Services Engineer
Rise TechnicalFrance- Offre sponsorisée
Technical Services Manager
GS2 | B CorpParis, Île-de-France, France- Offre sponsorisée
Transaction Services Director
SMASH GroupParis, Île-de-France, France- Offre sponsorisée
Client Services Officer
AXIS GroupThionville, FR- Offre sponsorisée
- Nouvelle offre
RESPONSABLE SERVICES INTERIEURS Services Techniques
Centre hospitalier spécialisé MontperrinAix-en-Provence- Offre sponsorisée
Psychiatrist - Addiction Services
Groupe hospitalier Paul GuiraudVillejuif, Île-de-France, France- Offre sponsorisée
CFO - Financial Services
Aptic Conseil en RecrutementParis, Paris (75); Ile-de-France, France- Offre sponsorisée
Responsable services généraux
Réseau Montessori 21Greater Paris Metropolitan Region, France- Offre sponsorisée
Directeur des services / Directrice des services
Association HOVIAParis, Île-de-France, FranceResponsable Services Généraux
ID Search ArcadeMassy, 91 - Essonne, France- Offre sponsorisée
Lending Services Intern
ING LuxembourgThionville, FRRegional Services Partner
Tbwa Chiat / Day IncFranceElastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
The Elastic Regional Services Partner (RSP) is a proven expert focused on accelerating our Customer’s time to business value through Elastic’s expert professional services & enablement. Through the RSP’s relentless pursuit of positioning the right services strategy to our customers they will become a trusted advisor to the customer, field teams and Customer Success Group (CSG) leadership.
Reporting to the Regional Services Director (RSD), this individual will partner with the Sales, Account, & Delivery Teams to position outcome-oriented services offerings for their customers - often requiring customized value propositions. They will be responsible for crafting a services territory strategy, generating proposals and / or statements of work to meet customer needs, and ensuring the customer is satisfied with their Elastic Services investment.
The RSP will also work closely with the RSD to retain oversight and leadership over a subset (a portfolio) of the engagements within a region; acting as a point of leadership, for escalations and governance working in close collaboration with the Delivery Management and Project Coordination functions who will have delivery accountability.
The RSP will work with all Elastic stakeholders and customers directly to understand and support our customers throughout their lifecycle, driving adoption through services engagements for both new and existing customers.
The role of the RSP is an ideal opportunity for those wishing to progress their career towards a wider more senior Regional Services Leader / Director position.
Responsibilities :
- Account Team Collaboration & Services Proposal Development – drive the discovery, ideation, delivery and next steps with the account team and the customer. Develop and deliver Statements of Work aligned to and ensuring customer value is achieved, based on key agreed-upon outcomes. The RSP is responsible for owning the Services bid & negotiation process, working closely with our Account Executives.
- Building & Fostering Strong Relationships – Develop deep relationships with customers by tailoring the appropriate services strategy aligned to our customers’ objectives which will increase adoption and long-term success with Elastic Solutions.
- Becoming a Strategic Advisor & Driving Customer Advocacy – Establish a trusted advisor relationship with each assigned customer and create "Elastic Advocates” while transferring knowledge from Services engagements to the broader sales organization.
- Pursue Customer Operational Excellence - Working with the “Elastic Advocates” and our Services delivery teams drive to continuously position the right Services which amplify the value of Elastic products while enhancing customer capabilities on our products.
- Provide leadership and effective governance over a portfolio of the engagements within the region; assuring the team have the direction, support and guidance as needed.
- Mastery of your Profession - Our Services drive customer health and our customers should be extremely satisfied with their investment in Elastic Services. Support success plans with a Services PoV (Point of View) for a portfolio of accounts and proactively work with customers to establish and achieve critical goals.
- Demonstrating Elastic Proficiency – Remain up-to-date on Elastic solutions and products and maintain familiarity to all Company methods and procedures.
Qualifications :
Bonus Points :
Skills :
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