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Services Offres d'emploi - France

Dernière mise à jour : il y a 11 heures
  • Offre sponsorisée
Regional Services Partner

Regional Services Partner

Tbwa Chiat / Day IncFrance
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people.The Elastic Search AI...Voir plusDernière mise à jour : il y a 17 jours
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Contracts Engineer Services

Contracts Engineer Services

MPH GlobalParis, Île-de-France, France
Location : Paris, (France) for around 6 months, then Muscat (Oman).Qualification and Experience Required : .Professional Experience : +10 (incl. Experience in similar position (years) : +10 (or in manage...Voir plusDernière mise à jour : il y a 20 jours
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VP, Professional Services

VP, Professional Services

MongoDBParis, Île-de-France, France
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Voir plusDernière mise à jour : il y a 29 jours
SERVICES GENERAUX

SERVICES GENERAUX

SUPPLAY REIMS TCReims, Marne, France
Temporaire
Quick Apply
Acteur majeur dans le secteur de l'intérim et du recrutement, Supplay poursuit sa croissance en gardant une culture d'entreprise fondée sur le respect et l'exigence. Chaque jour, nous concilions les...Voir plusDernière mise à jour : il y a 1 jour
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Directeur général services / Directrice générale services

Directeur général services / Directrice générale services

Quadra ConsultantsCentre-Val de Loire, France
La ville de Châteaudun, sous-préfecture dynamique de 13 200 habitants située en Eure-et-Loir, à proximité de Paris, bénéficie d’un environnement attractif et d’une localisation stratégique.Entre co...Voir plusDernière mise à jour : il y a 16 jours
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Manager, Consulting Services

Manager, Consulting Services

CollibraParis, Île-de-France, France
Joining Collibra’s Professional Services team.As our Professional Services Manager, you will be responsible for all aspects of the growth and delivery of Collibra's Professional Services business.Y...Voir plusDernière mise à jour : il y a 20 jours
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HR Coordinator services

HR Coordinator services

NES FircroftParis, Ile-de-France, France
Manage all human resources (HR) coordination activities for Early Infrastructure Works (EIW) and Network Pipelines (NWP), ensuring alignment with project requirements and company policies.Serve as ...Voir plusDernière mise à jour : il y a 14 jours
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Transaction Services Director

Transaction Services Director

Urban CampusParis, Paris (75); Ile-de-France, France
Temps plein
L'ACTIVITÉ D’URBAN CAMPUS Urban Campus, leader dans le développement de communautés résidentielles innovantes (Coliving, Build-to-Rent, PBSA, Flex Living), recherche un(e) Real Estate Acquisitions...Voir plusDernière mise à jour : il y a 14 jours
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Field Services Engineer

Field Services Engineer

Rise TechnicalFrance
50 000,00 € par an
Temps plein
Field Service Engineer (Biomedical Pharmaceutical Technology) (m / f / d).Europe (Remote from France, Belgium, Netherlands, Germany, Luxembourg, etc). Circa €50,000 (Depending on Location) + Bonus + Veh...Voir plusDernière mise à jour : il y a 1 jour
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Technical Services Manager

Technical Services Manager

GS2 | B CorpParis, Île-de-France, France
Direct message the job poster from GS2 | B Corp.I connect Top Talent with Market Leading Renewable Energy companies! Reach out if you're ready for a career change or expanding your team.Are you an ...Voir plusDernière mise à jour : il y a 17 jours
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Transaction Services Director

Transaction Services Director

SMASH GroupParis, Île-de-France, France
Temps plein
En tant que Transaction Services Director chez SMASH Group, tu joueras un rôle clé dans la structuration, le développement et l’exécution de nos missions transactionnelles.Tu seras responsable déve...Voir plusDernière mise à jour : il y a 29 jours
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Client Services Officer

Client Services Officer

AXIS GroupThionville, FR
Temps plein +1
Vous êtes passionné par le secteur de l'assurance vie et vous souhaitez apporter votre contribution au sein d'une équipe dynamique ? Nous recherchons un Client Services Officer pour gérer de manièr...Voir plusDernière mise à jour : il y a plus de 30 jours
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RESPONSABLE SERVICES INTERIEURS Services Techniques

RESPONSABLE SERVICES INTERIEURS Services Techniques

Centre hospitalier spécialisé MontperrinAix-en-Provence
CDI +1
RESPONSABLE SERVICES INTERIEURS Exigibles : BAC+2 exigé, expérience d'encadrement de services intérieurs souhaitéeQuotité de temps d...Voir plusDernière mise à jour : il y a 11 heures
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Psychiatrist - Addiction Services

Psychiatrist - Addiction Services

Groupe hospitalier Paul GuiraudVillejuif, Île-de-France, France
Temps plein +2
Psychiatrist - Addiction Services.Psychiatrist specializing in addiction, full-time or part-time, registered, PC or AS.The addiction service, under the responsibility of Dr.Alice DESCHENAU, include...Voir plusDernière mise à jour : il y a 19 jours
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CFO - Financial Services

CFO - Financial Services

Aptic Conseil en RecrutementParis, Paris (75); Ile-de-France, France
Temps plein
VP Finance H / F Ce futur collaborateur, stratégique et opérationnel, aura pour missions de construire et encadrer la fonction financière avec une dimension internationale. Le / la VP Finance supervise...Voir plusDernière mise à jour : il y a 20 jours
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Responsable services généraux

Responsable services généraux

Réseau Montessori 21Greater Paris Metropolitan Region, France
Temps plein
Le-La Responsable des Services généraux est en charge de la bonne marche logistique des écoles du Réseau, qui sont des fonctions essentielles pour l'équipe comme pour les enfants : prestation repas...Voir plusDernière mise à jour : il y a 10 jours
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Directeur des services / Directrice des services

Directeur des services / Directrice des services

Association HOVIAParis, Île-de-France, France
Temps plein +1
DIRECTEUR DU PÔLE HANDICAP ILE - DE - FRANCE - H / F.CDI - Temps plein à pourvoir dès mars 2025.HOVIA est une association privée à but non lucratif, reconnue d’utilité publique.Depuis plus d’un sièc...Voir plusDernière mise à jour : il y a 16 jours
Responsable Services Généraux

Responsable Services Généraux

ID Search ArcadeMassy, 91 - Essonne, France
2 800,00 € par mois
CDI +1
Quick Apply
Je suis Léa, spécialiste du recrutement chez Arcade Tertiaire, et je recherche un GESTIONNAIRE SERVICES GÉNÉRAUX passionné !. Notre client est une société spécialisée dans l'entretien et l'habillage...Voir plusDernière mise à jour : il y a 3 jours
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Lending Services Intern

Lending Services Intern

ING LuxembourgThionville, FR
Temps plein
Lending Services" and "Business Lending Services".Management and / or active participation in the.ING Group, Facility Agents, Notaries,.Voir plusDernière mise à jour : il y a 16 jours
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Regional Services Partner

Regional Services Partner

Tbwa Chiat / Day IncFrance
Il y a 17 jours
Description de poste

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

The Elastic Regional Services Partner (RSP) is a proven expert focused on accelerating our Customer’s time to business value through Elastic’s expert professional services & enablement. Through the RSP’s relentless pursuit of positioning the right services strategy to our customers they will become a trusted advisor to the customer, field teams and Customer Success Group (CSG) leadership.

Reporting to the Regional Services Director (RSD), this individual will partner with the Sales, Account, & Delivery Teams to position outcome-oriented services offerings for their customers - often requiring customized value propositions. They will be responsible for crafting a services territory strategy, generating proposals and / or statements of work to meet customer needs, and ensuring the customer is satisfied with their Elastic Services investment.

The RSP will also work closely with the RSD to retain oversight and leadership over a subset (a portfolio) of the engagements within a region; acting as a point of leadership, for escalations and governance working in close collaboration with the Delivery Management and Project Coordination functions who will have delivery accountability.

The RSP will work with all Elastic stakeholders and customers directly to understand and support our customers throughout their lifecycle, driving adoption through services engagements for both new and existing customers.

The role of the RSP is an ideal opportunity for those wishing to progress their career towards a wider more senior Regional Services Leader / Director position.

Responsibilities :

  • Account Team Collaboration & Services Proposal Development – drive the discovery, ideation, delivery and next steps with the account team and the customer. Develop and deliver Statements of Work aligned to and ensuring customer value is achieved, based on key agreed-upon outcomes. The RSP is responsible for owning the Services bid & negotiation process, working closely with our Account Executives.
  • Building & Fostering Strong Relationships – Develop deep relationships with customers by tailoring the appropriate services strategy aligned to our customers’ objectives which will increase adoption and long-term success with Elastic Solutions.
  • Becoming a Strategic Advisor & Driving Customer Advocacy – Establish a trusted advisor relationship with each assigned customer and create "Elastic Advocates” while transferring knowledge from Services engagements to the broader sales organization.
  • Pursue Customer Operational Excellence - Working with the “Elastic Advocates” and our Services delivery teams drive to continuously position the right Services which amplify the value of Elastic products while enhancing customer capabilities on our products.
  • Provide leadership and effective governance over a portfolio of the engagements within the region; assuring the team have the direction, support and guidance as needed.
  • Mastery of your Profession - Our Services drive customer health and our customers should be extremely satisfied with their investment in Elastic Services. Support success plans with a Services PoV (Point of View) for a portfolio of accounts and proactively work with customers to establish and achieve critical goals.
  • Demonstrating Elastic Proficiency – Remain up-to-date on Elastic solutions and products and maintain familiarity to all Company methods and procedures.

Qualifications :

  • Bachelor or graduate degree in Business / Economics, Computer Science, or related discipline, or comparable certification and experience
  • Minimum of 8-12 years experience in relevant professional services or pre-sales functions
  • Excels at working directly with customers to gather, prioritize, plan and execute solutions to customer business requirements as it relates to technology
  • Proficiency in the value and delivery aspects of the technology domain of search, analytics, or related technologies
  • Demonstrable experience of owning complex negotiations across terms, contract structure and associated deliverables
  • Strong commercial and delivery governance acumen
  • Track record of contributing to the growth of a services business through actions such as developing best practices, improving sizing, advancing offerings, etc.
  • Bonus Points :

  • Understanding of our technology space, including Elasticsearch, Linux, Software Development, NoSQL, and / or databases
  • Experience working as a billable consultant or project manager is valuable for empathy and understanding
  • Passion for open-source technology and business model
  • Demonstrable experience of commercially overseeing / being accountable for leading a portfolio of delivery engagements
  • Skills :

  • Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes.
  • Engage customers, especially C-Level to C-level -2, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship.
  • Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Elastic Platform.
  • Manage, create and negotiate services bid focused on outcomes aligned to milestones tied to the overall vision of the customers’ project.
  • Develop and manage a Services territory plan and a personalized strategy for each customer, which aligns with their business goals.
  • Forecast Services accurately and timely.
  • Fluency in French & English is essential.
  • Form a strong relationship with the License Sales organization and regional Alliances / Partner organizations that are instrumental to success and N&E growth
  • Be a recognised role model for collaboration, leadership and overall business results
  • Ability to establish and maintain a governance structure and operating model rhythm to monitor a portfolio of in-flight engagements
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