Site Offres d'emploi - Pont-Sainte-Maxence (60)

Location : Pont Ste Maxence

Employment Status : Hourly Full-Time

Function : Information Technology

Hiring Manager : Lukasz Holka

Recruiter : Helen Green

Internal Candidate Eligibility Criteria :

1. Is a Lincoln Electric employee with at least 1 year of service

2. Is NOT on an active Performance Improvement Plan (PIP)

Job Responsibilities

• Provide advanced technical support to end-users, resolving hardware and software issues promptly and effectively
• Install, configure, and maintain desktops, laptops, mobile devices, printers, and other computer peripherals.
• Install, configure, and troubleshoot software applications, operating systems, and updates. Ensure software compliance and licensing.
• Manage user accounts, permissions, and access control, including password resets and account provisioning / de-provisioning.
• Identify and resolve network connectivity and general IT-related issues for end-users. Escalate complex problems to higher-level IT teams when necessary.
• Maintain detailed records of support requests, solutions, and configurations. Create and update technical documentation and knowledge base articles.
• Implement and enforce security policies and best practices, ensuring the protection of sensitive data and compliance with security regulations.
• Experience with A / V conference room equipment and conference room troubleshooting.
• Collaborate with other IT teams, including desktop engineers, network administrators and system administrators, to resolve issues that require cross-functional expertise.
• Provide training to end-users on hardware and software usage, best practices, and security awareness.

Job Requirements

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.