Aceolution is seeking a talented Operations Associate with strong skills in publishing and content management of Art and Culture projects. This is a remote position, open to candidates based in Paris, France.
Title : Operations Associate
Duration : 12 months (Renewable)
Employment Type : Contract (Full-time)
Location : Paris (Remote)
Roles and responsibilities :
1. CLIENT’s Partner Content Coordination (Acquisition, Curation and Publication)
The core mission of the Operations Associate is to support CLIENT Partners in the management of their content on Client’s Arts & Culture program.
Tasks include :
- Providing each partner with individual access to the Content Management System, ensuring their profile is correctly set up for them to autonomously manage their collection on Client’s Arts & Culture platform via their Dashboard and available Help articles.
- Answering questions and checking on CLIENT’s Partners to guide them through the standard partner lifecycle which consists of :
- The ingestion phase (or Item Management) : upload of their collection (images, audio, 3D models, etc) and related metadata following the platform minimal requirements and standards for quality and accuracy.
- The curation phase (or Exhibit Curation) : creation of online stories with the online story editor, using our editorial best practices and guidelines
- The publication phase (or Publishing Options) : presenting publication, embed, and content amplification options.
- Note that CLIENT Partners should be encouraged to repeat this lifecycle as many times as desired to publish new content.
- Troubleshooting any error / issue preventing CLIENT Partners from using the platform with the help of existing FAQs and reporting bugs to the engineering teams, in a timely manner.
- Ongoing communication of progress and project status and potential escalation to the Supplier Point of Contact in a timely manner (“SPOC” -Contractor personnel in charge of managing Supplier Resources).
- Optional based on partners need : working with Operations Teams to coordinate all operations to digitize the partner collection.
2. Partner Content Amplification :
The second mission of the Operations Associate is to support CLIENT Partners in the amplification of their content on the day of its publication and / or on later occasions detected by the partner or Client’s team.
Tasks include :
Conducting content audits, writing content overviews or any other content-related documentation needed for editorial, content, marketing, press or other purposes in the context of amplifying CLIENT Partners Content visibility.Support the organization and logistics of physical events when such format is required for the promotion of CLIENT Partners Content.Drive Projects forward with seamless planning and execution, including anticipating roadblocks, resolving issues, managing stakeholders and evolving plans as required.This mission can involve travel to a CLIENT Partner’s or an event’s location.3. Prospects coordination :
The third mission of the Operations Associate is to grow the number of CLIENT Partners and related content via new Prospects.
Tasks include :
Presenting Client Arts & Culture offer to prospects interested in becoming a CLIENT Partners, outlining the terms and conditions to join, the digitization tools and the content management system available to bring their collection online on Client Arts & Culture and manage their own individual Collection Page on the platform.Execute track all tasks related to the Prospect Management service, including :Process incoming requests to join the platform and reply in a timely manner.Conduct outreach to new prospects based on the team needs.Using and keeping up-to-date Presentation materials (template emails and presentation)Using and keeping up-to-date Coordination, Tracking and Reporting tools.Request approvals from designated Program ManagersOccasionally, this mission can involve travel to a prospect’s locationInterested candidates are invited to submit their applications and fill out the google form shared below for our additional review purpose.
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Important notice :
Aceolution Inc. will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @aceolution.com address when emailing candidates. Ignore aceolutions.com which is a spammer email ID doing rounds over the past few months.