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Operations Associate - Art & Culture

Operations Associate - Art & Culture

AceolutionParis, Île-de-France, France
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Aceolution is seeking a talented Operations Associate with strong skills in publishing and content management of Art and Culture projects. This is a remote position, open to candidates based in Paris, France.

Title : Operations Associate

Duration : 12 months (Renewable)

Employment Type : Contract (Full-time)

Location : Paris (Remote)

Roles and responsibilities :

1. CLIENT’s Partner Content Coordination (Acquisition, Curation and Publication)

The core mission of the Operations Associate is to support CLIENT Partners in the management of their content on Client’s Arts & Culture program.

Tasks include :

  • Providing each partner with individual access to the Content Management System, ensuring their profile is correctly set up for them to autonomously manage their collection on Client’s Arts & Culture platform via their Dashboard and available Help articles.
  • Answering questions and checking on CLIENT’s Partners to guide them through the standard partner lifecycle which consists of :
  • The ingestion phase (or Item Management) : upload of their collection (images, audio, 3D models, etc) and related metadata following the platform minimal requirements and standards for quality and accuracy.
  • The curation phase (or Exhibit Curation) : creation of online stories with the online story editor, using our editorial best practices and guidelines
  • The publication phase (or Publishing Options) : presenting publication, embed, and content amplification options.
  • Note that CLIENT Partners should be encouraged to repeat this lifecycle as many times as desired to publish new content.
  • Troubleshooting any error / issue preventing CLIENT Partners from using the platform with the help of existing FAQs and reporting bugs to the engineering teams, in a timely manner.
  • Ongoing communication of progress and project status and potential escalation to the Supplier Point of Contact in a timely manner (“SPOC” -Contractor personnel in charge of managing Supplier Resources).
  • Optional based on partners need : working with Operations Teams to coordinate all operations to digitize the partner collection.

2. Partner Content Amplification :

The second mission of the Operations Associate is to support CLIENT Partners in the amplification of their content on the day of its publication and / or on later occasions detected by the partner or Client’s team.

Tasks include :

  • Conducting content audits, writing content overviews or any other content-related documentation needed for editorial, content, marketing, press or other purposes in the context of amplifying CLIENT Partners Content visibility.
  • Support the organization and logistics of physical events when such format is required for the promotion of CLIENT Partners Content.
  • Drive Projects forward with seamless planning and execution, including anticipating roadblocks, resolving issues, managing stakeholders and evolving plans as required.
  • This mission can involve travel to a CLIENT Partner’s or an event’s location.
  • 3. Prospects coordination :

    The third mission of the Operations Associate is to grow the number of CLIENT Partners and related content via new Prospects.

    Tasks include :

  • Presenting Client Arts & Culture offer to prospects interested in becoming a CLIENT Partners, outlining the terms and conditions to join, the digitization tools and the content management system available to bring their collection online on Client Arts & Culture and manage their own individual Collection Page on the platform.
  • Execute track all tasks related to the Prospect Management service, including :
  • Process incoming requests to join the platform and reply in a timely manner.
  • Conduct outreach to new prospects based on the team needs.
  • Using and keeping up-to-date Presentation materials (template emails and presentation)
  • Using and keeping up-to-date Coordination, Tracking and Reporting tools.
  • Request approvals from designated Program Managers
  • Occasionally, this mission can involve travel to a prospect’s location
  • Interested candidates are invited to submit their applications and fill out the google form shared below for our additional review purpose.

    APPLY - FORM

    Important notice :

    Aceolution Inc. will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @aceolution.com address when emailing candidates. Ignore aceolutions.com which is a spammer email ID doing rounds over the past few months.

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    Operation • Paris, Île-de-France, France