Lead Account Manager

As a Lead Account Manager at Freshworks youll be responsible for driving sales into existing defined accounts in the French market . Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process including business development lead management qualification evaluation and closing. You will advocate multiple Freshworks product lines and as a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive efficient and customer-oriented.

Your Role and Responsibilities :

• Along with your manager define and execute plans for your accounts and then exceed your sales goals through stakeholder mapping prospecting qualifying and closing opportunities
• Develop and manage your sales pipeline by assessing and moving many activities simultaneously
• Grow manage and track customer contact and install base within your accounts
• Act as a guide and strategic partner to your accounts by becoming intimately knowledgeable about their key business challenges
• Partner closely with Customers Success Managers on your accounts in the Pod structure with a focus on both retention and growth of customer portfolio. Leverage insight and product adoption knowledge shared by CSMs to target growth opportunities in your accounts.
• Use resources effectively including SDR Pre-Sales Support Project Managers and Product Marketing Managers to meet your sales goals
• Provide regular reporting of pipeline and forecasting
• Keep abreast of competition competitive issues and products
• Participate in team-building and company-growth activities including strategy setting sales training marketing efforts and customer care
• Travel to customer locations in support of sales efforts as and when required

Qualifications :

Additional Information :

These are some benefits you can expect from us in return

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work : Employment Type :

Full-time

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Experience : years

Vacancy : 1