UX Manager

Rexel. Electrifying solutions that make a sustainable future possible.

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. Passionate, dedicated and highly knowledgeable, our people are instrumental in bringing innovative electrification solutions to the field and making energy transition happen. We believe in bringing positive energy to everything we do.

This Company operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2024.

Our ambition and one of our key values is to provide the best customer experience. We reach that objective, by leveraging digital, data, and AI. As we accelerate our efforts with an ambitious digital program, we are seeking the UX Manager with whom, we will build a best-in-class and differentiating customer experience. Our objective is for digital to account for 50% of our sales within three years

Join our dynamic digital teams and be part of this amazing journey ! Joining Rexel's Digital teams offers an exciting and dynamic environment, where you can make a tangible difference, work on innovative projects, collaborate with diverse teams, and grow both professionally and personally.

Rexel recognizes the importance of innovation and encourages its Digital teams to think creatively and push the boundaries of what's possible.

Your impact :

As the UX Manager at Rexel Group, you will lead an international team of UX / UI designers based in Paris and Dallas. You will play a key role in defining and implementing the Group's global UX strategy, aiming to improve the user experience across all shared products, used in multiple countries and by various customers.

With your e-commerce expertise, you will be responsible for driving UX activities from the discovery phase, including user research and organizing collaborative workshops, through to the delivery and optimization of the digital products. You will manage the diversity of personas and the specific needs of the Countries providing a strategic vision to ensure an optimized user experience.

This role also involves close collaboration with the digital product teams, which operate in squads.

You will play a key role in designing a UX based on a strong customer and data-driven approach, and innovation.

Your day-to-day responsibilities :

Based on your strong e-commerce experience, your responsibilities will include the following :

• Delivery Strategy, Management, and Optimization : Develop and execute a UX / UI delivery strategy focused on quality and performance, ensuring efficient and timely product releases. Monitor key UX KPIs and work with the analytics and product teams to define and analyze the A / B tests and data to continuously optimize the user experience.
• Leadership and Team Management : Provide strategic direction to the UX / UI team, fostering innovation, ensuring alignment with business objectives, and driving the team’s growth and cohesion. Promote a culture of continuous improvement.
• User Research and Discovery : Oversee the discovery phase, including deep user research and the organization of collaborative workshops with stakeholders, transforming user insights into actionable UX solutions.
• Stakeholder Engagement : Collaborate closely with the Countries digital teams, Product teams, Tech teams … and external teams to ensure UX solutions are aligned with long-term business objectives.
• Design Operations : Optimize the Design System, tools, and processes at scale, while enhancing user testing efforts to support the evolution of these systems as projects grow in complexity.

Your challenges :

Your strengths and skills :

Our work environment :

What we offer :

If you are passionate about UX and eager to make an impact within a leading organization, we invite you to apply for the UX Manager position at Rexel. Please submit your resume.