Location : Lyon (hybrid), France
Reports to : Distribution and Channel Director Europe
About SUNMI
SUNMI is a dynamic tech company revolutionizing the retail industry with innovative Android-based solutions. Our portfolio includes Digital POS, Mobile POS, Handheld computers, Kiosks, and SmartPOS Payment systems serving retail, hospitality, logistics, and transportation sectors.
The Opportunity
We're looking for an analytical and detail-oriented Channel Operations Specialist to support our growing European channel operations. In this role, you'll help transform data into valuable insights and support process improvements across our channel ecosystem.
Your Impact
- Support data-driven decision making through regular reporting and analysis
- Develop and maintain critical reporting infrastructure
- Optimize channel performance through analytical insights
- Standardize and improve operational processes
- Support the team with analytical projects
Key Responsibilities
Build and maintain comprehensive channel performance analytics using multiple data sourcesHelp create and maintain regular reports and dashboardsSupport forecasting and tracking of channel KPIsDocument channel processes and standard operating proceduresHelp maintain channel technology systems and data accuracySupport product and finance teams with data analysisContribute to process improvement and automation initiativesSupport strategic initiatives with data-backed insights and analysisYour Profile
Bachelor's degree in Business, Analytics, Economics, or related field1-2 years of experience in channel operations or business analyticsProficiency in Excel, analysis tools and visualization platformsExperience with CRM systems; business intelligence tools are a plusStrong analytical and problem-solving skillsFluent in English; French or other European languages are a plusWhat Makes You Stand Out
Experience with business intelligence toolsBasic SQL knowledgeFamiliarity with the tech or retail industryExperience in process documentationKnowledge of automation toolsYour Characteristics
Detail-oriented with good organizational skillsEager to learn and growProactive problem-solverClear communicator who can translate data into actionable insightsCollaborative team player who can work independentlyWhat We Offer
Growth opportunity in a fast-paced tech environmentMentorship and learning opportunitiesExposure to cutting-edge retail technologyYoung, international teamCollaborative, startup-like cultureCompetitive compensation packageThis role offers an excellent opportunity to begin a career in channel operations and analytics within a growing tech company. If you're analytically minded and excited about working with data to drive business growth, we want to hear from you!