Digital Services Architect

About the company Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. As part of the Tata group, India's largest multinational business group - TCS has over 614,000 of the world’s best-trained consultants in 55 countries. TCS France is serving over 80 customers (reputed brands and part of CAC40) in France for over 28 years with 1,500 employees with investments spanning across regions in an innovation center and multiple delivery centers. TCS France has delivered double-digit growth for over 5 years supporting customers in digital transformation, Data and cloud journeys. As a ServiceNow Architect you will be responsible to lead team in project activities defining the solution from both a technical and architectural point of view. 4 years minimum experience directly on ServiceNow

• ServiceNow Fundamentals Certified (CSA) and Implementation Specialist Certified (CIS) in at least two of the following module ITSM, ITBM, ITOM (Event Management), HR, SAM, CMDB and ServiceNow microcertification on various areas including Performance Analytics.
• Demonstrate strong technical (English) communication skills, able to communicate complex technical concepts in detail, clearly to other technical and non-technical people.
• Proven experience of ServiceNow Development Platform including (but not limited to) ITSM, ITOM, Change Management, Custom Development and on other of the above modules with reference to projects where the candidate has worked extensively. Strong experience in the development of major elements of a ServiceNow solution including frontend / backend scripts, business rules, ui scripts, transform maps and integration with external systems using web services, email integration and Single Sign on Configuration.
• Strong Experience of ServiceNow Platform configuration to setup an instance providing at least ITSM implementation including also Service Catalog creation. Candidate must present strong experience on ServiceNow project with major Italian companies Candidate must demonstrate strong understanding of two or more of the following ServiceNow technologies / modules :
• Experience with PowerShell
• Experience with SQL / Oracle
• Experience / knowledge in monitoring tools / monitoring solution for data center (Nagios, Dynatrace, other)