Senior Design Manager – Purchase Journey

Hi were Back Market.

Were here to help make tech reliable affordable and better than new. Were a global marketplace for refurbished devices helping lower our collective environmental impact by providing trustworthy affordable tech with 92% less carbon emissions than new.

Yep you read that right. Turns out refurbished tech is way better for the planet than new. In fact With every device purchased on Back Market our positive impact on the planet grows. From our Customer Care representatives to our software engineer every individual at Back Market cuts the planet and consumers a break. Our mission is simple : to do more with what we already have.

Are you ready to join us

About Us

The Design team part of the Product org at Back Market is a distributed team of 24 designers with offices in New York Europe and Tokyo. Our diversity fuels our approach and passion to build interfaces with the user as our focus. We zoom out to see the bigger picture and also sweat the details shaping the end-to-end experience for both customers and professional refurbishers. As a certified BCorp were committed to making a real impact - already preventing over 1 million tons of carbon emissions in our quest for tech circularity.

About the Role

We are seeking a Senior Design Manager dedicated to optimizing Back Markets core purchase experience - from searching to checkout and beyond. This is a strategically important role for us so we want someone who will own evolve and elevate the design strategy for our purchase journey someone that will drive us to greater things in the very heart of our marketplace business model.

Youll directly lead and grow a team of 4 designers (3 product designers and 1 content designer).

Youll coach mentor and enable them to deliver high-quality work across product search comparison configuration cart and checkout.

Youll partner with a cross-functional team and stakeholders to co-own the vision and translate insights into actionable strategies.

Youll spend significant time both on people development and directly contributing to design vision and delivery on critical projects. Youll also join our Design leadership team collaborating with fellow managers and craft leads to raise the bar for the entire organization.

What Youll Do :

• Lead a team - provide design guidance day-to-day direction and career development
• Shape and execute the vision and design strategy for our core purchase experience ensuring alignment with business objectives and user needs
• Advocate for user-centricity design quality and measurable business impact with cross-functional partners (Product Engineering Data etc.)
• Drive team rituals and standards : facilitate collaboration set operational excellence and ensure quality in everything we ship
• Collaborate with leadership on cross-team design initiatives that mature our design practice and elevate our culture
• Model empathy positivity and proactivity : creating an environment where your team can do their best work challenge the status quo and grow into future leaders

What Were looking for :

Recruitment process

Why Join Now

This is a rare opportunity to shape and lead the design vision for the heart of Back Markets user experience. If youre a strategic hands-on leader passionate about design impact and inspiring teams we want to meet you!

WHY SHOULD YOU JOIN US

At Back Market were committed to hiring and supporting diverse teams of people from all backgrounds experiences and perspectives its one of the reasons were such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level youll enjoy impact-driven work with hands-on career development in an innovative driven and fast-paced environment with benefits to match like :

At Back Market we strive to create a workplace that embodies the world were trying to change. Weve embedded our diversity equity and inclusion principles into our DNA from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesnt mean the perfect fit we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process please do not hesitate to discuss this with the Talent Acquisition Team.

Required Experience :

Manager

Key Skills

Financial,AXA,Horticulture,Information Technology Sales,Chemistry

Employment Type : Full-Time

Experience : years

Vacancy : 1