Bureau Business Operations Manager

Position Overview : The Site Head will lead and manage all operations at our clients API manufacturing site, ensuring the delivery of high-quality products and services to clients within the pharmaceutical and biotechnology sectors. This individual will be responsible for site strategy, operational excellence, regulatory compliance, client satisfaction, and P&L performance. As a senior leader, the Site Head will play a pivotal role in driving the site's growth, fostering a culture of safety, quality, and continuous improvement. Key Responsibilities Strategic Leadership Develop and execute the site’s strategic and operational plans in alignment with corporate goals. Serve as the primary site leader, representing the facility internally and externally. Drive growth initiatives, including capacity expansion, new technology implementation, and strategic client partnerships. Operational Management Oversee all site operations including production, engineering, quality, supply chain, EHS, and facilities. Ensure efficient, compliant, and cost-effective manufacturing processes. Establish and track performance KPIs, driving accountability across departments. Quality, Compliance & EHS Ensure full compliance with cGMP, FDA, EMA, and other global regulatory requirements. Promote a safety-first culture and ensure adherence to environmental, health, and safety standards. Lead site audits, including client and regulatory inspections. People Leadership Build, develop, and retain a high-performing leadership team and workforce. Drive a culture of transparency, collaboration, and continuous improvement. Champion diversity, equity, and inclusion across the site. Financial & Commercial Oversight Manage site-level P&L, budgeting, and capital investments. Drive cost optimization and margin improvement initiatives. Participate in commercial discussions and pricing strategy for site-based services. Qualifications & Experience ~ Bachelor’s degree in Chemical Engineering, Pharmaceutical Sciences, or related field (Master’s / PhD preferred). ~15+ years of experience in pharmaceutical manufacturing, with at least 5 years in senior leadership roles within a CDMO or API manufacturing environment. ~ Demonstrated expertise in GMP-compliant API operations (small or large molecule). ~ Strong track record in site leadership, including cross-functional team management and operational scaling. ~ Proven experience managing regulatory inspections and client audits. ~ P&L ownership experience is essential.