Work model : On site
Location : Moschato Greece
Employment type : Full-time
Responsibilities French-Speaking Telecom Customer Support Jobs
- Handle inbound communications (calls chats and emails) from French-speaking telecom customers and partners.
- Resolve queries related to telecom services orders billing technical support and general account management.
- Deliver exceptional professional and empathetic customer service support through all channels.
- Use provided response templates and follow quality standards for every interaction.
- Escalate unresolved or sensitive issues according to process requirements.
- Perform ad-hoc support tasks as needed by the project and management team.
Minimum requirements :
Fluency in FrenchGood knowledge of EnglishExcellent communication skillsComputer knowledgeWhat we offer :
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)Competitive monthly salary 2 extra salaries per yearHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesFree online Greek language coursesState of the art premises providing a great working environment with relaxing break areaKey Skills
Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration
Employment Type : Full Time
Experience : years
Vacancy : 1