Position

Being part of LOEWE  gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As a Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.

Your role will be :

• Achieve individual and store objectives
• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience
• Engage with all clients and develop long lasting relationships
• Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes
• Master and transmit our brand history and heritage
• Highlight our product categories through your product knowledge and storytelling
• Develop and grow your client book, updating client information on the relevant company tools
• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store
• Actively participate in visual merchandising in accordance with LOEWE’s visual standards
• Maintain products in an efficient, clean, secure, and organized manner; front and back of house
• Support with inventory management and ad hoc back of house tasks
• Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior

Profile

What is important for the role :

Additional information

About LOEWE

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.