Field Apps Engineer

Description

/ Preferred Qualifications

We are looking for a FIELD APPLICATIONS ENGINEER to provide Applications

support for the development and implementation of KLA SFS / ADE Division tools at customer facilities.

Responsibilities include :

Technical Support : Driving acceptance of new tools at customer sites. Create recipes for

regular production support. Develop Best Known Methods for customer use cases, driving

product adoption and differentiate vs. competition. Train operators & engineers on the

equipment. Analyze tool performance and work in team with Service and Tech Support

organization on problem solving. Work on complex problems and develop unique solutions

to meet customers’ requirements.

Project management : Identify and manage priorities and milestones. Develop clear project

schedule and track progress. Work in synergy with defectivity and metrology Applications

Eng., Business Unit management and Division. Develop value proposition and effective

project summaries for Executive meetings.

Communication : Establish regular communication with the customer. Present and highlight

the system values for customer use cases and differentiate vs. competition. Communicate

results and issues with the Division. Execute plan of actions and collect data.

Pre - sale support : Assist sales and marketing in potential opportunities and / or competitive

situation. Helping with brainstorming strategy for penetration of new customers and adoption.

Essential Technical Skills :

• Knowledge of Advanced Optics technology, Physics, Material Science
• IC Process background : previous customer / industry experience is a plus
• Solid understanding of semiconductor process technologies.
• Excellent presentation and communication skills
• Project management experience - Ability to handle multiple projects in parallel
• Have creative thinking approach to deal with new customer challenges
• Excellent problem-solving skills

Important Skills :

Minimum Qualifications

3 years Semiconductor industry experience as process / Apps Eng

The candidate needs to be a hands-on type of person, aggressively interested in learning new

things and keen on communicating with customers and internally.

Frequent (>

50%) travel is required.

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