Talent.com
Cette offre d'emploi n'est pas disponible dans votre pays.
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

FoundeverRennes, Ille-et-Vilaine
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you   French  native or fluent with strong   English   communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you !

Your future project : join our   French Customer Support   team.

Our   client   is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include :

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested / required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem / query should be transferred to another department or a more senior member of staff
  • To succeed in the role, you will need to have :

  • Proficient level of   French (C1)
  • Intermediate level of   English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit
  • Benefits.

    What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning / development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
  • Go further with Foundever™

    Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Créer une alerte emploi pour cette recherche

    Customer Advisor • Rennes, Ille-et-Vilaine

    Emplois reliés
    French-Speaking Customer Support and Content Moderation Roles - Relocation

    French-Speaking Customer Support and Content Moderation Roles - Relocation

    CbtalentsRennes, France
    Temps plein
    Quick Apply
    Job Opportunity : French-Speaking Customer Support and Content Moderation Roles Portugal, Greece (Remote), Bulgaria.Office-based in Portugal or Bulgaria. Full Remote from anywhere in Greece.Included ...Voir plusDernière mise à jour : il y a 9 jours
    • Offre sponsorisée
    Game Producer

    Game Producer

    Tacty StudioGreater Toulouse Metropolitan Area, France
    Temps plein
    Tacty Studio est un studio indépendant basé à Toulouse, derrière.Nous sommes une équipe à taille humaine, passionnée par les jeux, le modding et l’expérimentation libre. Nous valorisons l’autonomie,...Voir plusDernière mise à jour : il y a 8 jours
    • Offre sponsorisée
    Video Services Analysis Engineer

    Video Services Analysis Engineer

    European Tech RecruitRennes, Brittany, France
    Temps plein
    A renowned global research and development organisation specializing in advanced technologies and intellectual property (IP) for 5G, 6G, IoT (Internet of Things), wireless communication, and video ...Voir plusDernière mise à jour : il y a plus de 30 jours
    • Offre sponsorisée
    Account Executive Spain H / F

    Account Executive Spain H / F

    SteepleSaint-Jacques-de-la-Lande, Bretagne, France
    Temps plein
    Who we are At Steeple, we help companies transform their internal communications so that they finally reach all employees, whether they're in the office, the workshop, the store or the field.Our s...Voir plusDernière mise à jour : il y a 21 jours
    After school Nanny in english (M / F)

    After school Nanny in english (M / F)

    MomjiCESSON SEVIGNE, France
    Temps plein
    Every year, we offer 2,000 jobs for native or bilingual nanny : do you speak English ? Find a flexible and fulfilling job! With Mômji, it’s quick and easy to find a job in your native language! Job...Voir plusDernière mise à jour : il y a plus de 30 jours
    GAME DIRECTOR

    GAME DIRECTOR

    Answers Recruitment UKFrance
    Temps plein
    Maitrise pratique du moteur Unity et du C# • Solides compétences en programmation orientée objet • Connaissance du fonctionnement des ECS et du Job System • Bonnes pratiques de workflow : Git, Gitl...Voir plusDernière mise à jour : il y a plus de 30 jours
    Brand Manager

    Brand Manager

    Blue Search ConseilIle-de-France
    CDI
    Notre client, acteur majeur de la formation à distance sur le marché européen, s’appuie sur ses 1400 salariés, ses 14 enseignes et plus de 220 formations à distance, couvrant de multiples filières,...Voir plusDernière mise à jour : il y a plus de 30 jours
    Customer Experience Specialist (French & English) W / Relocation to Portugal

    Customer Experience Specialist (French & English) W / Relocation to Portugal

    Cross Borders TalentsRennes, France
    Temps plein
    Quick Apply
    Position : Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal.Kickstart your international career in sunny Portugal!. Join a vibrant, supportive team in Lisbon or ...Voir plusDernière mise à jour : il y a plus de 30 jours
    Director of Sales

    Director of Sales

    Global StepFrance
    Temps plein
    GlobalStep partners with the world’s leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice h...Voir plusDernière mise à jour : il y a plus de 30 jours
    French speaking Delight Advisor Representative in Lisbon w / Relocation bonus

    French speaking Delight Advisor Representative in Lisbon w / Relocation bonus

    Cross Border TalentsRennes, France
    Temps plein
    Quick Apply
    Are you a motivated and customer-focused individual looking for an exciting career in Lisbon? Join our team as a.French-speaking Customer Delight Representative. You’ll handle inquiries, resolve iss...Voir plusDernière mise à jour : il y a plus de 30 jours
    Video Creator / Monteur Vidéo (H / F)

    Video Creator / Monteur Vidéo (H / F)

    Studio MRennes
    Temps plein
    Video Creator / Monteur Vidéo (H / F).Vous participerez à la conception de contenus vidéo à destination des professionnels et installateurs. Participer à la création et à la mise à jour de vidéos péda...Voir plusDernière mise à jour : il y a 20 jours
    • Offre sponsorisée
    Assistant Vidéo-Marketing H / F

    Assistant Vidéo-Marketing H / F

    Ouest FranceSaint-Grégoire, Ille-et-Vilaine, France
    Temps plein
    Le poste de Assistant Vidéo-Marketing H / F.En 2024, près de 100 alternants étaient intégrés à nos équipes.Aujourd'hui, nous poursuivons notre ambition d'accompagner les jeunes générations dans leur ...Voir plusDernière mise à jour : il y a plus de 30 jours
    Remote Health Monitoring / Telecare Sales – France

    Remote Health Monitoring / Telecare Sales – France

    Chronos ConsultingFrance
    Temps plein
    Our client is the manufacturer and seller of sensor systems for complete home health monitoring.Their product for senior care, displays and evaluates everything that happens in the home, a care fac...Voir plusDernière mise à jour : il y a plus de 30 jours
    French Game Tester - Relocate to Portugal.

    French Game Tester - Relocate to Portugal.

    Games Jobs DirectFrance
    Temps plein +1
    Monday - Friday, 08 : 00 - 17 : 00.FTC (permanency dependant on performance).Localisation Quality Assurance team and be the very first person to see the localised game in its entirety - translated text...Voir plusDernière mise à jour : il y a plus de 30 jours
    Field service technician Pharma

    Field service technician Pharma

    Eurojob-ConsultingRennes
    CDI
    France, Paris, Lyon, Strasbourg, Lille, Rennes, Toulouse, Bordeaux, Nice, Home Office, Caen, Reims, Metz, Rouen, Nantes.EJ1641LO Postulez maintenant $( document ). Sauvegarder CDI Industrie Pharmace...Voir plusDernière mise à jour : il y a plus de 30 jours
    French Game Tester - Relocate to Portugal

    French Game Tester - Relocate to Portugal

    PTWFrance
    Temps plein
    Monday – Friday, 08 : 00 - 17 : 00.FTC (permanency dependant on performance).Localisation Quality Assurance team and be the very first person to see the localised game in its entirety – translated text...Voir plusDernière mise à jour : il y a plus de 30 jours
    Technical Support Engineer EMEA F / M

    Technical Support Engineer EMEA F / M

    BroadpeakCesson-Sévigné, Ille-et-Vilaine, FR
    Temps plein +1
    We are looking for our next EMEA technical support engineer who is comfortable working in a diverse, flexible and dynamic video environment, eager to contribute to the growth of our global support ...Voir plusDernière mise à jour : il y a 12 jours
    • Offre sponsorisée
    FRANCHISE PERFORMER GAME H / F

    FRANCHISE PERFORMER GAME H / F

    PLAY.RHRennes, ILLE-ET-VILAINE, BRETAGNE, France
    Temps plein
    Notre enseigne est à l'origine, un groupement d'individus voulant sensibiliser les populations à l'impact de l'Homme sur la planète. Nous prévoyons que la fin du monde est inévitable et que nous dev...Voir plusDernière mise à jour : il y a plus de 30 jours