French Speaking Field Service Engineer

Description

The team at Industrial Scientific is committed to ending death on the job by the year 2050. We hire inquisitive motivated people foster an encouraging environment and we let them do their job. Our team is highly engaged builds quality solutions and delivers outstanding customer service. Our leaders understand the critical elements of breakthrough performance : bringing out the best in people; crafting a climate of trust openness and dedication; encouraging candor; and treating people fairly and with dignity.

We are seeking a skilled and dedicated Field Service Professional / Customer Service Relationship Manager to provide exceptional on-site customer services with a focus on troubleshooting installing repairing Industrial Scientific instruments and training clients on the use of these instruments and solutions.

Key Responsibilities :

Technical Support and Solutions :

• Provide on-site commissioning start-up and installation of Industrial Scientific equipment. Resolve customer issues in a manner that is consistent with the companys mission and values.
• Offer data-driven consultations helping customers interpret usage insights and recommend best practices for safety compliance and operational improvements
• Travels to customer sites to perform application assessment and requirements gathering

Training and Enablement

Partner and Internal Collaboration :

Requirements and Skills :

Preferred Qualifications :

Required Experience :

IC

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1