Proxy Product Owner - Business Analyst

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions.

With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey.

Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences.

We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.

Are you a detail-oriented and analytical individual with a passion for business analysis? We are currently seeking a talented and experienced PPO Business Analyst to join our team.

In this role, you will play a crucial role in supporting the management and optimization of our project portfolio, ensuring successful project delivery and alignment with business objectives.

Responsabilities

In this role, you will be responsible for gathering and analyzing project data, identifying trends and insights, and providing recommendations for process improvements and resource allocation.

You will collaborate closely with project managers, stakeholders, and cross-functional teams to ensure accurate and timely reporting, as well as to identify and mitigate risks and issues.

Specifically, this means :

• Responsible for the functional design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope, documenting requirements and designs;
• Critically understanding clients' operations, processes and systems;
• Proficient at articulating the right questions to extract business as well as technical requirements;
• Determine the potential solutions and testing them for both technical and business compatibility;
• Collaborate with Project Managers, Solution Architects and customers to design and deploy robust ecommerce solutions across omni-channel;
• Creation of use cases, user stories and models that maps customer demands with platform and solutions;
• Maintain and update the documentation during the project life;
• Validate implementation versus requirements to make sure that customers’ needs match the solution;
• Work closely with Sales team participate in Discovery / Sales meetings, prepare estimates & proposals for getting new opportunities;
• Contribute to on-going process and methodology improvements;
• Keep a constant positive connection with the client

Requirements :

• University degree or college diploma in the field of IT and / or Economics and / or Engineering
• Good understanding and experience with Salesforce Commerce Cloud
• Familiar with web programming languages, technologies and testing
• Experience with ecommerce, web applications and high traffic websites is a plus
• Good English and French
• Good knowledge of PageDesigner
• Experience with Agile Methodology

Benefits

We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction.

OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world.

At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.

The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.