Field Service Technician

Join our dynamic team at TOMRA Food as a Field Service Engineer where youll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. Were seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service encompassing commissioning operation testing integration optimisation maintenance training and repair activities primarily in France.

Reporting directly to our French Team Leader youll be an integral part of our field service team.  Based ideally in the North of France between Paris and Lille  youll be responsible for promptly responding to equipment and customer issues both on-site and remotely. Your expertise will be crucial in delivering detailed field reports following each installation or technical intervention while also conducting training sessions for our customers maintenance and service staff.

This role offers the perfect blend of hands-on work and independent problem-solving making it an ideal fit for a passionate engineering enthusiast. This role offers the perfect blend of hands-on work and independent problem-solving making it an ideal fit for a passionate engineering enthusiast. With approximately 80% domestic travel across north of France.

Role and Responsibilities :

• Efficiently deliver field service work to meet cost and time objectives.
• Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations.
• Diagnose and resolve equipment issues conducting necessary repairs.
• Collaborate with internal departments to enhance customer support processes.
• Conduct installations and adjustments to TOMRA Food equipment as required.
• Provide comprehensive training to customers on the operations and maintenance of our systems.
• Maintain accurate and detailed field reports to guide administrative follow-up procedures.

Qualifications : About You :

Additional Information :

What we offer :

Remote Work : No

Employment Type : Full-time

Key Skills

Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary

Experience : years

Vacancy : 1