Partnership Auditor

Who We Are

About the Team

• Ourpolicyholders by ensuring that partners deliver reliable highquality service.
• Ourregulators in France and across Europe by demonstrating robust oversight of delegated activities.

• Continuous operational control
• Technical analysis
• Targeted testing and reviews

Your Mission

• Provide ahigh standard of serviceto our customers.
• Operate within arobust risk and compliance framework.
• Align withWakams expectations procedures and regulatory obligations.

Your Day-to-Day

Prepare and Organise Controls

• Organise controls in line with the annualcontrol plan.
• Lead thepreparation phase: contractual review data and portfolio analysis definition of control scope and objectives.
• Coordinateround-table meetings with internal stakeholders(Operations Compliance Legal Claims etc.) to collect risks expectations and feedback on the partner.

Conduct Controls (On-Site or Remote)

• Perform controls with partners eitheron site or remotely.
• Assess thecontrol and compliance framework(AM IDD GDPR etc.).
• Test thecustomer journeyend-to-end from distribution to claims and complaints handling.
• Carry outsample reviews and quality checkson files processes and documentation.

Analyse Recommend and Follow Up

• Lead thepost-control phase: analyse documentation and evidence collected during the control.
• Identifyissues weaknesses and risks(operational compliance conduct reputation financial).
• Draft clearfindings and recommendations and define acorrective action planwith the partner.
• Monitor theimplementation and effectiveness of action plansand ensure the timely closure of issues.

Contribute to Methodology & Continuous Improvement

• Take an active part in theteams organisation and framework:
  • Write and update procedures and control methodologies.
  • Suggest improvements to thecontrol framework tools and templates.
  • Share best practices and help enhance ourgroup-wide oversight model.

What You Bring

• Apostgraduate / Masters degreewith a specialization inaudit risk internal control or insurance.
• 35 years of successful experiencein audit control or internal control ideally in aninsurance company or in aconsulting / audit / control firmwith insurance clients.
• Good knowledge ofinsurance processes(distribution policy administration claims complaints) and associated risks.
• Strong command ofWord and Excel; familiarity with other tools (data analysis dashboards) is a plus.
• Fluency in Englishis required; athird European languageis a real advantage given our international footprint.

Who You Are

• You thrive indemanding fast-paced environmentsand know how to adapt quickly.
• You are recognised for yourrigour autonomy analytical and synthesis skills andexcellent writing(clear structured reports).
• You managepriorities and deadlineseffectively even when dealing with multiple partners and topics.
• You are comfortable interacting withinternal and external stakeholders including challenging conversations with partners when needed.
• You enjoyteamwork and collaboration and are motivated bycollective goals and impact.

AI & Digital Mindset

• Use AIpowered tools toprepare and structure documentation analyse data and draft reports.
• Contribute ideas on how todigitise and industrialise controls(monitoring sampling dashboards risk mapping).

Hiring Process

We aim to keep the process transparent engaging and efficient. Heres what to expect:

1. Interview with Talent Acquisition Partner

2. Technical interview with Chief Risk Officer

3. Final interview with People Partner

AI-Assisted Interview Process Policy Notion

Recruitment Agencies:

Wakam has an in-house recruitment team which focuses on sourcing great candidates directly.Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paidin the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies we have a PSL in place soplease do not contact our managers directly.