Position Summary :
This is a contract-based position (contractor) with project funding for 3 years.
The Global Learning & Enablement Manager plays a key role in delivering the GS1 MO Enablement Programme, supporting the implementation of the GS1 Vision 2030 strategy across the GS1 Member Organisations and the GS1 federation.
This is a delivery and content-driven role focused on translating strategy into practical, high-quality enablement assets, learning experiences, and engagement activities for MOs. The role combines hands-on content production and maintenance of enablement tools, with project and stakeholder coordination, ensuring enablement initiatives are relevant, scalable, and impactful.
Working closely with Global Office (GO) experts and MOs worldwide, the MO Enablement Manager identifies enablement needs, designs fit-for-purpose solutions, and ensures consistent execution, measurement, and continuous improvement.
The role reports to the Director, Customer Service, Training and MO Enablement and operates at the intersection of strategy, learning design, and operational delivery.
Responsibilities :
Engagement Content and Learning Delivery
- Assess MO and GO needs, identify capability gaps, and recommend the most effective enablement approach (format, channel, tools).
- Design end-to-end training and enablement initiatives aligned with Vision 2030 priorities.
- Define success metrics and monitor engagement and effectiveness.
- Produce high-quality enablement assets (slides, guides, templates, content, videos, and any relevant) in-house and / or in collaboration with external agencies, as needed.
- Coordinate Global Office and Member Organisation stakeholders for complex asset development requiring review cycles and refinements based on the diverse needs of the GS1 regions or segments
- Ensure consistency, usability, accessibility, and brand alignment across all materials.
Webinars and Sessions
Design and deliver enjoyable webinars and in-person sessions, coordinating speakers and participants.Prepare speaker-ready materials (agendas, flows, presentations, notes).Manage end-to-end coordination : planning, logistics, communications, follow-up, and publication of outputs.Adapt content and facilitation to different regional contexts and MO maturity levelsProject, Stakeholder and Programme Management
Own end-to-end delivery of the MO Enablement programme, including prioritisation, planning, dependencies, governance, approvals, and execution.Coordinate Global Office and Member Organisation stakeholders to align priorities and ensure timely decision-making and delivery.Maintain and continuously improve enablement tools and platforms (including CRM and knowledge management systems) to support scalable delivery and insight-driven decision-making.Analyse results by MO segment and maturity level, using insights to adjust priorities, formats, and approaches for maximum impact.Define and track programme metrics aligned to Vision 2030 outcomes, including MO engagement, adoption, capability progression, and reuse of enablement assets.Provide clear executive-level reporting on progress, risks, outcomes, and recommendations to support continuous improvement and strategic alignment.Education / Experience :
Minimum 4 years’ experience within the GS1 system, with a strong understanding of GS1 standards, services, and the GS1 federation.5+ years’ experience in training and engagement, learning content development and delivery, project management, or similar delivery-focused roles.Proven experience working in an international, cross-cultural environment.Master’s degree preferred.Skills required :
Strong experience designing and delivering effective training and engagement initiatives, both virtual and in person.Master of instructional design and solution development.Ability to translate needs into clear objectives, learning journeys, and fit-for-purpose materials.Strong capability to assess stakeholder needs, identify gaps, and recommend the most effective formats, channels, and tools.Experience in programme and project delivery.Experience managing multiple workstreams in an international, matrixed environment.Strong stakeholder management and influence.Strong communication skills and the ability to engage, align, and influence senior and diverse stakeholders.Ability to define KPIs, track engagement and effectiveness, and use insights to improve impact.Disciplined approach to content quality, lifecycle management, and hands-on use of enablement tools and platforms.Adaptability & learning mindset : comfortable operating in evolving environments and continuously updating knowledge, including GS1 standards and services.Additional Information :
This job may require up to 20% global travel.
GS1 is an Equal Opportunity Employer. We will never unlawfully discriminate on the grounds of race, religion, belief, ethnic origin, colour, nationality, gender, gender reassignment, sexual orientation, age, disability, marriage and civil partnership, pregnancy, maternity, or political opinions.