Marketing Customer Support Agent – French Speaker
Location : Lisbon, Portugal | On-site Employment Type : Full-time
Languages : French + English Monthly salary : 1200 Euro gross Role
Overview We are looking for an French-speaking Marketing Customer
Support Agent to support advertisers on a digital advertising
platform. This role focuses on paid campaign support, digital
marketing assistance, and advertiser experience , requiring strong
marketing knowledge and customer service skills. Key
Responsibilities Support advertisers with paid campaign setup,
optimization, and troubleshooting Provide guidance on campaign
performance and platform tools Deliver high-quality customer
service to marketing clients Assist clients via phone, email, or
chat Maintain accurate documentation in internal systems Schedule
Initial schedule (12-hour window) : Monday to Sunday : 07 : 00 – 19 : 00
Shifts : 07 : 00 – 16 : 00 or 10 : 00 – 19 : 00 2 rotational days off
Requirements Fluent French and English Experience in paid campaign
management (mandatory) Degree in Marketing or a related field
Proven experience in Digital Marketing Previous experience in a
Contact Centre or Service Program for an Advertising Technology
company Strong understanding of social media platforms and digital
advertising fundamentals Customer-oriented mindset with strong
communication skills Ability to work independently and as part of a
team
Marketing Customer Support Agent –French Speaker • Toulouse, France
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