Talent.com
French Customer Advisor for a Video Game Brand - Work from home - Portugal
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Antony, Hauts-de-Seine
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Antony, Hauts-de-Seine
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you   French  native or fluent with strong   English   communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you !

Your future project : join our   French Customer Support   team.

Our   client   is a world market leader gaming brand of home video game consoles and production company.

As a customer service specialist in this project, your daily responsibilities will include :

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested / required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem / query should be transferred to another department or a more senior member of staff
  • To succeed in the role, you will need to have :

  • Proficient level of   French (C1)
  • Intermediate level of   English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit
  • Benefits.

    What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning / development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
  • Go further with Foundever™

    Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

    Créer une alerte emploi pour cette recherche

    French Customer For • Antony, Hauts-de-Seine

    Offres similaires
    Language Specialist

    Language Specialist

    Innodata Inc. • Paris, FR
    Temps plein
    Job Title : Language Specialist – AI Training (Freelancer).Location : France (Remote – Candidates must be based in France). As a Language Specialist, you will play a vital role in training and enhanci...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    French-speaking Customer Specialist - Relocate to Lisbon

    French-speaking Customer Specialist - Relocate to Lisbon

    Workster • Paris, FR
    Temps plein
    Workster is partnering with a leading BPO company to recruit.French-speaking Customer Advisor.Lisbon, with a fantastic relocation package, including permanent company accomodation.This is a great c...Voir plus
    Dernière mise à jour : il y a 27 jours • Offre sponsorisée
    Freelance Luxury Brand Evaluator - Paris Region & Surroundings (French Speaking)

    Freelance Luxury Brand Evaluator - Paris Region & Surroundings (French Speaking)

    CXG • Rueil-Malmaison, Île-de-France, FR
    Temps plein
    Quick Apply
    Turn your passion for luxury into a career opportunity.Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in custo...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Customer Service - French speaking - 100% remote in Greece

    Customer Service - French speaking - 100% remote in Greece

    Halvia Talent • Paris, Île-de-France, FR
    Temps plein
    Quick Apply
    Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Java Developer (Relocation to Portugal)

    Java Developer (Relocation to Portugal)

    Affinity • Paris, Île-de-France, France
    Temps plein
    France for at least one year (.A Job? Or a Lifetime Experience? Start Yours Here! 🚀.Portuguese technology consulting company. Work-life balance is part of our DNA.At Affinity, working with us is mo...Voir plus
    Dernière mise à jour : il y a 4 jours • Offre sponsorisée
    French Tied Agent - Fisher Investments

    French Tied Agent - Fisher Investments

    Fisher Investments • Paris, France
    Temps plein
    As a Regional Sales Manager with Fisher Investments Luxembourg, you will call high-net-worth leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective cli...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Support Specialist - French speaker

    Customer Support Specialist - French speaker

    Shine • Paris, Île-de-France, FR
    Temps plein
    Quick Apply
    Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.Running a business shouldn't mean drowning in financial admin - it should be inspiring and rewar...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    French-speaking International Service Advisor - Relocation to Greece

    French-speaking International Service Advisor - Relocation to Greece

    Workster • Paris, FR
    Temps plein
    French Speakers Wanted : Trade Baguettes for Beaches! 🇫🇷➡️🇬🇷.Tired of rain and RER delays? Come answer calls.We're hiring French-speaking customer care agents in. Your job? Help people (in French...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    French-Speaking Customer Experts Jobs - Remote Inside Greece

    French-Speaking Customer Experts Jobs - Remote Inside Greece

    Dila Recruitment • Paris, Île-de-France, FR
    Temps plein
    Quick Apply
    Ready for a career move that feels right? At.We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and work...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    French-speaking Customer Support Agent - Lisbon, Portugal w / Relocation

    French-speaking Customer Support Agent - Lisbon, Portugal w / Relocation

    AetherCore • Paris, Paris, FR
    Temps plein
    Quick Apply
    We are looking for a Customer Support Agent with native proficiency in French and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial ro...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    French Audio Collection Projects (Remote)

    French Audio Collection Projects (Remote)

    Sigma Group • Paris, Île-de-France, .FR
    Temporaire
    Quick Apply
    Help shape the future of ethical AI.AI – Shaping the Future of Artificial Intelligence 🌍.Sigma is a leading global technology company specializing in data collection and annotation for Artificial ...Voir plus
    Dernière mise à jour : il y a 19 jours
    Senior Structured Products Broker covering French Corporate and Institutional clients - W Executive

    Senior Structured Products Broker covering French Corporate and Institutional clients - W Executive

    W Executive • Paris, France
    Temps plein
    Originate, structure, and execute Structured Products solutions tailored to the needs of Corporate and Institutional clients in France. Develop and maintain a strong client network, identifying new ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    French-speaking Social Media Project in Porto, Portugal (Relocation Provided)

    French-speaking Social Media Project in Porto, Portugal (Relocation Provided)

    Nordicrecruiters • Paris, France
    Temps plein
    Quick Apply
    Ready to take your career abroad and experience life in one of Europes most captivating coastal cities? Join our international team in. Social Media project where your French language skills and pas...Voir plus
    Dernière mise à jour : il y a 22 heures • Nouvelle offre
    Sales Director (SaaS / Remote / France / French)

    Sales Director (SaaS / Remote / France / French)

    Publitas.com B.V. • Paris, BRE, FR
    Temps plein
    Ready to own it, build it, and grow it?.We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.We’...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    French Voice Recorders – Remote, FranceBased

    French Voice Recorders – Remote, FranceBased

    Your Personal AI • Paris, IDF, FR
    Temps plein
    French Voice Recorders – Remote, France-Based.Your Personal AI is seeking talented French Voice Recorders to join our Voice Recording department. This remote, France-based role offers the opportunit...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    French-Speaking Customer Expert - Remote from Greece

    French-Speaking Customer Expert - Remote from Greece

    EU Best Jobs • Paris, Île-de-France, FR
    Temps plein
    Quick Apply
    Our mission is simple : to make it fast, safe, and easy for you to find rewarding work abroad.Whether you are looking for a fresh start or a step up, we connect you with employers who value your ski...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Customer Support Specialist - French speaker - CDD (until July)

    Customer Support Specialist - French speaker - CDD (until July)

    Shine • Paris, Île-de-France, FR
    Temporaire
    Quick Apply
    Shine exists to help freelancers and small business owners reclaim the joy of working for themselves.Running a business shouldn't mean drowning in financial admin - it should be inspiring and rewar...Voir plus
    Dernière mise à jour : il y a 12 jours
    Native French Language Intern

    Native French Language Intern

    Umwelt und Informationstechnologie Zentrum, UIZ GmbH • Bagnolet, Île-de-France, France
    Stage
    Quick Apply
    We are looking for a dynamic and motivated.Communicate with French-speaking clients / customers via email, phone, and chat. Assist in translating documents, marketing materials, or website content fro...Voir plus
    Dernière mise à jour : il y a plus de 30 jours