Sr Account Manager, Southern Europe
What You'll Do :
- Work as a trusted advisor to your customers and ensure they fully realize the value that the Highspot platform provides to their business.
- Create and nurture executive relationships to ensure business alignment with Highspot
- Partner with the Services team to ensure the highest level of customer satisfaction
- Collaborate cross functionally and advocate the needs of your customers
- Identify additional value opportunities for your customers to drive revenue growth across your account base
- Manage the customer renewal process with commercial acumen that is beneficial to both the customer and Highspot
- Meet and exceed all quarterly and annual revenue targets
Your Background :
- A proven customer-facing professional with experience servicing commercial / mid-market accounts
- 5+ years of Account Management or Customer Success experience
- Able to quickly map complex business requirements to product use cases
- A desire to improve your organization and those around you
- Able to demonstrate a sense of urgency and manage your customer pipeline strategically
- Able to drive the execution of renewal, expansion discussions and negotiate effectively
- Demonstrate the ability to save and renew at risk customers
Benefits Competitive compensation including equity so you feel like you have a piece of the pieFlexible Leave BalanceHoliday week off between Christmas and New YearCompany social events throughout the yearMeaningfully contribute to a compelling visionQuarterly Recharge Fridays (paid days off for mental health recharge)Professional development opportunities through LinkedIn LearningAccess to Coaches and Therapists through Modern Health
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