Talent.com
Etinars
Multilingual Service Desk – English, German & French | No Experience NeededEtinars • France, Lyon
Multilingual Service Desk – English, German & French | No Experience Needed

Multilingual Service Desk – English, German & French | No Experience Needed

Etinars • France, Lyon
Il y a plus de 30 jours
Type de contrat
  • Temporaire
Description de poste
WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets – managing the full-life cycle of specialist and executive level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR Job Title: Multilingual Service Desk – English, German & French | No Experience Needed Location: München, Germany Join our client’s elite support team at the European Patent Office (EPO) in München, providing multilingual technical and administrative assistance for key users of European patent systems. The role is part of a prestigious international environment, supporting innovation and intellectual property protection across Europe. We are looking for a motivated, service-oriented professional who is eager to begin their career in a dynamic and multicultural workplace. No prior experience in IT or service desk roles is required – a comprehensive training program will be provided. YOUR TASKS Be the first point of contact for EPO users by phone, email, webform, and internal chat Provide empathetic, efficient, and professional support to users, including patent lawyers, companies, and inventors Guide users step-by-step to resolve issues and provide information Open and track tickets in ServiceNow and escalate if needed Stay updated on new tools, procedures, and product functionalities Work closely with your team and supervisors in a collaborative, international environment Contribute to continuous improvement by gathering feedback and helping refine processes Learn the specific terminology and systems related to the patent sector YOUR SKILLS AND EXPERIENCE Minimum Requirements: C1 level (or higher) in German and English – verbal fluency and written proficiency in English are essential Conversational level (B2 or higher) in French Excellent communication and interpersonal skills Comfortable working with digital tools and willing to learn new systems Strong sense of organisation, time management, and reliability A natural inclination to help and support others Team player who can also work independently Preferred (not mandatory): Previous experience in customer support, hospitality, administration, or similar roles Familiarity with ticketing or CRM systems (e.g. ServiceNow) Already living in or near Munich, or willing to relocate (relocation support provided) EXTRA INFORMATION Location: Onsite in München Germany (3 days in office / 2 remote after training) Contract: Fixed-term contract (12 months) with possibility of permanent hire Relocation package: Provided (transport, 1 month accommodation) Work schedule: Rotating shifts between 07:30 and 19:30 Start date: immediate/ASAP Work environment: International, structured, and high-security Training: 3–6 months comprehensive onboarding and mentoring provided Team: Supportive, multilingual environment Career growth: Long-term project (5+ years) with professional development Salary: Competitive compensation and corporate benefits Events: Participate in company networking and team-building activities Please note: This position is open only to EU citizens or non-EU citizens already based in the EU with a valid work permit. Once we receive your CV, we will evaluate it carefully. If there’s a match for this or other roles, we’ll be in touch. If not, we’ll keep your profile in mind for future opportunities. At Etinars, we are committed to supporting a Diverse and Inclusive Community. If you identify as part of it and meet the minimum job criteria, you will be given the opportunity to demonstrate your abilities at interview.
Créer une alerte emploi pour cette recherche

Multilingual Service Desk – English, German & French | No Experience Needed • France, Lyon

Offres similaires

Multilingual Customer Representative

Cross Border TalentsLyon, France
Télétravail
Temps plein
Quick Apply

Turn Your Language Skills into a Global Career.Are you ready to use your talent for languages to build a career with.Join some of the world's most innovative companies in.Portugal, Greece, Malta, a... Voir plus

Multilingual Customer Support & Content Moderation Opportunities

WW TalentsLyon, France
Temps plein
Quick Apply

Start Your International Career in Lisbon, Portugal!.Looking for an international career while enjoying one of Europe's most vibrant cities?.Join leading global companies in.Whether you're looking ... Voir plus

Service Training Manager（lyon France）

ZoomlionLyon, France, FR
Temps plein

Job Responsibilities:Conduct online live and offline practical training for the target language, ensuring training plans are executed on schedule.Develop, translate, and proofread courseware for th... Voir plus

 • Offre sponsorisée

Global Platform Engineer – Cross‑country Solutions

AlanLyon, France, FR
Temps plein

Not for a six‑month appointment.But that’s exactly how healthcare works today.Health is a universal right, and we believe this right can only become real when it’s coupled with prevention.We need t... Voir plus

 • Offre sponsorisée

French Speakers Wanted! Customer Service Representative | Portugal

CbtalentsLyon, France
Temps plein
Quick Apply

French Customer Service Representative | Competitive Salary & Career Growth.Join an international customer support team and help travelers with reservation-related inquiries while delivering an... Voir plus

Customer Advisor With Dutch (Relocation To Sofia)

ConcentrixLyon, France, FR
Temps plein

Relocate to Sofia and start your professional journey with Concentrix on Hybrid role with Dutch.Join our team as Customer Advisor and give a chance to your soft skills to a make the world a better ... Voir plus

 • Offre sponsorisée

Gestionnaire Adv Anglais Espagnol - €38.000 Par An

TERCIO RHSaint-Priest, France, FR
Temps plein

Le gestionnaire ADV assure le suivi des commandes et la satisfaction client, incluant la saisie, le suivi, la gestion des litiges et le suivi des règlements. Voir plus

 • Offre sponsorisée

Multilingual Customer Service Specialist

Cross Border TalentsLyon, France
Temps plein
Quick Apply

We are currently looking for customer service specialists to join international teams based in.If you have strong communication skills in.Dutch, French, German, Italian, Polish, Norwegian, Czech, P... Voir plus

Customer Support Specialist Multilingual (Greece)

Cross Border TalentsLyon, France
Temps plein +1
Quick Apply

Customer Support Specialist Multilingual (Greece).Greece (Athens, Thessaloniki, and other locations depending on the project).On-site and remote options (remote roles require relocation within Gree... Voir plus

Professeur D’anglais

Helen Doron English LyonLyon, France, FR
Temps plein

Helen Doron English Lyon is currently looking for an English Teacher for children!We are an international network of ESL learning centers for children from 3 months to 17 years old, with a unique a... Voir plus

 • Offre sponsorisée

Multilingual Opportunities

Cross Border TalentsLyon, France
Temps plein
Quick Apply

Turn Your Language Skills into a Global Career.Your language skills are more than an asset, they are your gateway to an international career.We partner with some of the world's most innovative glob... Voir plus

Customer Support Experts

Cross Border TalentsLyon, France
Temps plein
Quick Apply

Customer Support Experts (Polish, Spanish, Italian, French, Portuguese Speakers).Polish, Spanish, Italian, French, or Portuguese.Ready to kickstart your international career? Join a.Provide high-qu... Voir plus

Customer Service - French speaking - 100% remote in Greece

Halvia TalentLyon, Auvergne-Rhône-Alpes, France
Temps plein

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Voir plus

French Speakers We Want You in Lisbon! (Relocation Included)

Cross Border TalentsLyon, France
Temps plein
Quick Apply

Looking for a new adventure under the Portuguese sun?.Take the leap and start an exciting new chapter in one of Europes most vibrant capitals Lisbon, Portugal.Join our international team as a Frenc... Voir plus

Prof particulier d'Allemand à Villeurbanne pour étudiant

SuperProfVilleurbanne, FR
Temps partiel

Il met en relation ceux qui désirent apprendre et ceux qui souhaitent enseigner.Les professeurs peuvent choisir entre plus de.Gratuit, libre et sans aucun intermédiaire, Superprof vous propose de d... Voir plus

 • Offre sponsorisée

Multilingual Customer Support – Lisbon

FH Collective AcademyLyon, France
Télétravail
Temps plein
Quick Apply

Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Voir plus

Ingénieur Développement Logiciel Embarqué F/H

EFI AutomotiveBeynost, France, FR
Temps plein

EFI Automotive recrute un Ingénieur Développement Logiciel Embarqué pour renforcer son équipe R&D.Vous interviendrez sur le développement de systèmes embarqués temps réel dans un environnement ... Voir plus

 • Offre sponsorisée

French Customer Specialist in Lisbon | Relocation Package

Cross Border TalentsLyon, France
Temps plein
Quick Apply

Take Your Customer Service Career to the Next Level!.Are you passionate about helping people and creating positive customer experiences? Join a dynamic international team as a Customer Specialist R... Voir plus

Multilingual Customer Support Opportunities Across Europe

Cross Border TalentsLyon, France
Télétravail
Temps plein
Quick Apply

Are you ready to turn your language skills into a career with global impact? Join leading international companies across.Portugal, Greece, Malta, and Bulgaria.German, Dutch, Danish, Finnish, Norweg... Voir plus

French Customer Service Representatives – Fully Remote (in Greece)

FH Collective AcademyLyon, France
Télétravail
Temps plein
Quick Apply

Greece is Calling! Work from Anywhere in Greece (Full Remote).Dreaming of Mediterranean weather, seaside cafés, and a better work-life balance?.We are currently looking for French-speaking professi... Voir plus