Conseiller clientèle – Aviation bilingue Français/Anglais H/F - Lisbonne, Portugal

Introduction

Are you passionate about the Travel & Tourism industry? Do you have a native level of French? Do you thrive on challenges and are excited by change?

Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?

Responsibilities

Your responsibilities and impact as Airline Reservation Advisor will be :

• Booking management (altering, canceling or creating new reservations)
• Assisting clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests
• Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

Qualifications

Skills, qualifications and interests you need to succeed in this role :

• You have a native level of French and good level of English this is a must!
• You are passionate by the Travel and Tourism industry studies or experience in this industry is a big plus
• You have a professional attitude and strong customer service skills
• You have excellent listening and communication skills
• You are willing to learn and, develop and acquire new skills
• You are dynamic and self-motivated
• You are open-minded, a real team player, and willing to work in an international and multicultural environment
• You have a strong work ethic and are committed in your job, ready to contribute to the success of the company and project

Incentives

What’s in it for you?

• 6 months contract
• Working hours : Monday to Friday, rotating shifts 7 am to 11 pm
• A package in line with the market : 850€ gross / month x 14 months + + up to 100€ / month performance bonus + up to 100€ / month complexity bonus + meal vouchers of 7.

23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

• If you live outside Portugal : reimbursement (up to 400€) of the initial flight ticket after 4 months within the company + 4 months of accommodation in a shared flat provided by the company (rental fee to pay)
• Opportunity to be part of a challenging and fast-paced environment
• Possibility to collaborate with some of the biggest brands in the industry
• A multicultural and international environment
• Fully paid training, professional development, and career evolution

Contact information

Start date : Immediate

Want to enhance your journey with us? APPLY NOW!

The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, or sexual orientation