IT Support - France m/f/d

WHO WE ARE Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties! Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future. At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth. Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission: We bring client satisfaction We are impactful We go above and beyond We live one team, one dream We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys. Learn more about AB Tasty and our teams: About Us Your Journey with Us AB Tasty on Welcome to the Jungle THE TEAM Join our dynamic team in Paris, where you'll collaborate with talented professionals to ensure seamless IT operations across the globe. As an IT Support , you'll be responsible for overseeing the IT infrastructure, including systems, security, and support services. You will play a pivotal role in maintaining AB Tasty's technology stack, supporting employees worldwide, and driving security compliance to ISO 27001 standards. You’ll have the freedom to innovate and refine processes, directly contributing to AB Tasty’s growth and operational success. Tech Stack : Google Workspace, Microsoft Azure, Jamf Pro, Microsoft Intune Collaboration tools : Slack, Jira, Confluence, Google Meet YOUR MISSION Manage the entire IT infrastructure, ensuring security and efficient operations across the company Oversee the IT budget, including hardware, software, and operational expenses, ensuring cost-effectiveness Administer the global computer fleet, managing both incoming and outgoing inventory Lead IT onboarding, offboarding, and employee profile updates Manage the IT Service Desk and provide both on-site and remote support Ensure security compliance, particularly with ISO 27001 standards, and manage incident response and remediation processes Implement new IT tools and systems, training operational teams to ensure smooth integration Evangelize IT best practices across the company, ensuring high standards for security and operations Maintain IT Knowledge Base documentation, including procedures and technical guidelines Support access control and rights management across all company systems WHAT YOU'LL BRING Proven experience in IT management, with strong skills in Mac, Windows, and Ubuntu Linux systems Strong expertise in Google Workspace and Microsoft Azure administration Experience with Mobile Device Management tools (Jamf Pro and Microsoft Intune) and antivirus solutions Familiarity with ISO 27001 compliance and IT security protocols Strong communication and project management skills, able to work effectively in a global environment Fluent in English If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! WHY YOU'LL LOVE IT HERE Make a real impact : Directly influence IT operations and security, and be a key player in the company’s success Ownership & autonomy : We believe in trust – no micromanagement, just the freedom to excel and drive your own initiatives International culture : Collaborate with a diverse, global team and engage with stakeholders across the world Accelerate your career : Fast-growing company, offering vast opportunities for professional development, education, and upward mobility INTERVIEW PROCESS Discovery interview with Fayçal , Team Lead Talent Hiring Manager interview with Olivier, CFO Case study With Tech A final meeting with HR team DETAILS Contract: Permanent full-time Location: Paris Remote: 1 Day ( Friday )