Operations Manager

Infosys BPM recherche un(e) Leader pour un projet réalisé pour l’un de nos clients à Saint‑Nazaire.Vous aurez l’opportunité de collaborer avec les meilleurs spécialistes du secteur et de créer des solutions innovantes et de haute qualité répondant aux besoins de nos clientsLocation: St. Nazaire,Key responsibilities: Operations Management & Business DevelopmentManage delivery as per the agreement with the clientBring functional expertise within business teamsProvide leadership to ensure alignment between all stakeholdersDevelop and enforce strategic vision for Supply Chain ServicesGrow the business, reduce supply chain costs, improve efficiencies, and execute the integrated business planIncrease productivity by implementing improvement projects, and driving automationTo visit client onsite to strengthen the relationship Participate in regular business meetings (monthly / quarterly reviews)Stakeholder ManagementUnderstand aeronautics client businessBuild and maintain relations with client key stakeholders and establish collaborative environmentClient expectations and satisfaction managementEscalation prevention & escalation managementParticipate in regular business meetings (monthly / quarterly reviews)Retention & Talent ManagementConduct regular 1:1 meeting with employees (monthly) and career conversations (biyearly)Set clear expectations / goals / objectives, monitor the progress and give actionable feedback (conduct employees progress review)Reward employees and recognize the successesRisk & compliance managementOversee risk assessment and defining mitigation plansManaging compliance with the contract, external regulations and corporate directivesRequirements:Minimum 3 years of leadership experience in a similar position Order Management areaCustomer orientation and experience in maintaining relationships with stakeholdersVery good communication skillsAbility to make decisions and improvementsHighly developed organizational & time management skillsFluent English and FrenchProfessional experience in a corporate environment is more than welcomeWe offer to the candidates:Work for the prestige Client LogoCareer in the multinational companyUnique opportunity to take part in international projects and gain experience with various businessesSet of social benefits to choose fromSalary adequate to your competenciesTraining program