Permanent Contract - Global VP External Relations and Communication (M/F/X)

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At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Global VP External Relations and Communication (M/F/X)

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

We are seeking a Global VP External Relations and Communication to shape and amplify Sephora’s voice on the international stage. This pivotal role will be instrumental in developing and executing a comprehensive and proactive external communication strategy, encompassing international media relations, leadership external interventions, corporate events, and crisis communications.

The Global VP External Relations and Communicationwill collaborate closely with internal and external stakeholders to ensure consistent messaging and to strengthen and safeguard Sephora's brand image, aligning its values, vision, and strategic objectives. Reporting directly to the Global CEO, this role will be a key driver in enhancing Sephora's influence and visibility globally.

You will excel and enjoy this position if you are ready to actively handle the following missions :

International Media Relations:

• Cultivate and nurture robust relationships with key journalists, editors, and opinion leaders internationally to ensure a profound understanding of Sephora’s mission, values, and strategy.
• Develop and implement proactive media relations strategies on key Corporate topics (purpose, sustainability, global projects, partnerships, .
• Craft compelling press releases and coordinate communication efforts with local teams to ensure alignment and consistency of messages across all markets.

Sephora Leadership Interventions:

• Identify and capitalize on speaking opportunities for Sephora’s executives, preparing engaging content (speeches, interviews, presentations) that deliver clear and powerful messages.

Corporate Events:

• Conceptualize and execute strategic corporate events designed to elevate Sephora's reputation and engage key stakeholders.
• Ensure optimal media visibility and impactful outcomes for all organized events.

Crisis Communications and Reputation Management:

• Develop and implement comprehensive prevention and training plans to anticipate sensitive situations and crises.
• Proactively and reactively manage crisis communications, formulating swift response strategies in close collaboration with all relevant stakeholders.
• Monitor and analyze media coverage and trends to identify potential reputational risks and develop proactive mitigation strategies.

Do not hesitate to apply if you have… or if you are …

• A minimum of 15 years of experience in external communications, public relations, and reputation management, with a deep understanding of the global media landscape.
• Strong experience in international and multicultural environments, ideally in the USA.
• Significant experience in managing international media relations and corporate communications.
• Demonstrated ability to navigate and manage complex reputational challenges and crisis situations effectively.
• Exceptional written and verbal communication skills in both French and English, with the ability to craft captivating narratives and engage diverse audiences.
• Robust leadership and collaborative skills, a natural talent to enable effective teamwork with internal and external partners, as well as high-level stakeholders including executive leadership.
• A high degree of discretion and the ability to manage sensitive and confidential information with utmost professionalism.
• Ability to balance multiple priorities and meet deadlines with agility.
• Excellent planning and organizational skills.

This position is based in Neuilly sur Seine.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.