Engineering Manager - Full Remote or Hybrid

Job Description

At Voyage Privé, the digital/tech team is organized in four key domains covering all the critical stakes of our business and working in deep collaboration with all the other departments of the company. Each domain is composed of squads grouping Product, Data, Engineering, Business Representative, in charge of crafting and delivering the domain’s strategy and roadmap.

Booking is at the heart of our e-commerce platform. As Engineering Manager for the Booking team, you will be in charge of the system enabling our members to seamlessly book premium travel experiences from availability, booking confirmation, payment and post booking flows. You will lead a team of Software Engineers building and evolving mission critical systems handling high volumes of transactions and revenue. Your role is essential in ensuring that booking and checkout experience is reliable, elegant, fast and trustworthy acroiss web and mobile. The solutions you architect and the teams you lead will drive key business metrics, directly influencing our bottom line and our position as a market leader.

This position combines technical leadership, people management and strategic ownership of the Booking Ecommerce experience.

Key Responsibilities:

Business Impact and Strategy

• Own the technical performance and reliability of the Booking and Checkout flows, directly impacting conversion, revenue, and customer satisfaction.

• Align technical decisions with business priorities, focusing on premium user experience, booking success rate, payment reliability, and operational efficiency

• Contribute to roadmap prioritization by balancing business value, technical debt reduction, and platform scalability.

• Prepare and manage engineering department budgets, plan staffing levels, and control costs while maintaining performance.

• Develop and maintain relationships with key stakeholders, including suppliers, manufacturers, and regulators.

Technical Leadership

• Lead the development and implementation of ecommerce engineering strategies

• Drive the evolution of the booking architecture toward scalable, resilient, and observable services.

• Ensure high-quality API design to support Web and Mobile applications, enabling fast and safe feature delivery.

• Champion engineering best practices: code quality, testing, CI/CD, monitoring, incident management, and security.

Payments, Reliability and Risk Reduction

• Ensure the robustness of payment and booking confirmation flows, minimizing failures, inconsistencies, and financial losses

• Lead initiatives to detect, prevent, and reduce booking errors and post-booking incidents.

• Improve observability and alerting to quickly identify and resolve customer-impacting issues.

Team Management

• Lead, mentor, and develop a team of software engineers

• Foster a culture of innovation, continuous improvement, and technical excellence.

• Monitor staff performance and facilitate learning and development in line with legal and organizational requirements.

• Collaborate with cross-functional teams including Product Management, Data Science, and Customer Experience.

Qualifications

Technical Expertise

• In-depth understanding of ecommerce environment with strong understanding of booking, checkout

• Solid background in API driven architectures

• Comfortable operating in high reliability, revenue critical environments

• Understanding of current and emerging engineering standards, principles

Strategic Thinking and Analysis

• Ability to connect technical choices to strategic issues

• Experience in optimizingkey ecommerce KPIs

• Skill in analyzing complex data sets related to booking errors and system performance.

Leadership and Communication

• Excellent leadership skills with the ability to motivate and guide technical teams.

• Strong communication skills to articulate complex technical concepts to both technical and non-technical stakeholders.

• Ability to develop effective relationships with all stakeholders and adapt communication style to different audiences.

This role offers an exciting opportunity to lead and innovate in the travel and ecommerce driving technological advancements and operational excellence in a dynamic and evolving industry.

Additional Information

You'll love joining us...

• At Voyage Privé, the “entrepreneurial adventure” is a reality: take on ambitious and fulfilling projects, while joining a company committed to the growth of its teams.

• HQ in the South of France, in an exceptional natural, economic and cultural environment, on a modern, digital and eco-responsible campus.

• Remote work possible based on location and experience.

• Put meaning back into your work and discover a unique ecosystem, creating bridges between worlds that are often far apart: the economic, sporting, academic and social worlds, and take part in one of the Vision projects (Ecole des XV - Provence Rugby - VP Green- Les Tremplins - Chez Pierre).

• Cancel your sports subscription! Access our large Campus gym morning, noon and night, and play Padel whenever you like on our court reserved exclusively for Voyage Privé employees...

• Live to the rhythm of Voyage Privé's various Business & Fun highlights (Company Breaks, Carnival, Annual Convention...), take part in meetups and talks, and enjoy free tickets to every Provence Rugby home match or dance to the sounds of the Dalida Institute!

• Would you like to take advantage of our getaway offers? Benefit from up to 20% off our irresistible prices.