Product Owner – After Sales (E‑Commerce)

Software that safegaurds !

As Product Owner, you will play a pivotal role in shaping Hilti’s global digital ecosystem, influencing how millions of customers interact with our websites every day. You will define and drive a clear product vision, own a strategic roadmap, and ensure the successful delivery of scalable digital capabilities that elevate the entire end‑to‑end customer experience. You will align business priorities across markets and stakeholders, guide your team toward impactful outcomes, and continuously improve our digital solutions.
This full‑time position is based in Paris and available immediately. Required travel: up to 10%.

What You'll do

Key duties and responsibilities:

• Lead the development and continuous improvement of a key digital product within Hilti’s global e-commerce team.
• Craft and communicate the product vision, roadmap, and KPIs aligned with strategic business goals.
• Own and manage the product backlog, ensuring clarity, prioritization, and continuous refinement.
• Write clear and actionable user stories to guide development teams.
• Lead sprint planning, reviews, and retrospectives in an Agile/Scrum environment.
• Collaborate with UX, development, analytics, and business stakeholders to deliver high-impact features.
• Align with stakeholders across functions to ensure shared understanding and timely delivery.
• Analyze customer behavior, market trends, and internal data to inform product decisions and iterations.
• Ensure seamless integration of new features into the global e-commerce architecture.
• Act as the voice of the customer and advocate for user-centric design and functionality.

What You’ll Bring

To help you succeed, we’ll provide the tools, autonomy and support needed from day one. Here’s what you’ll need to bring with you:

• STEM degree or equivalent experience; strong technical background and experience working with internal technical teams; business or marketing acumen is a plus (ecommerce KPIs, conversion funnels)
• 2+ years as a Product Owner in ecommerce or digital platforms; experience with JIRA, Confluence, GA, A/B testing tools preferred.
• Strong understanding of Agile methodologies (Scrum/Kanban); proven ability to write clear user stories and manage backlogs.
• Strong communication and stakeholder management skills; ability to partner across ment skills; ability to partner across functions.
• Analytical mindset and data-driven decision-making, with a passion for optimizing digital customer decisionmaking, with a passion for optimizing digital customer journeys.

What’s In It for You

Joining Hilti Digital & Marketing Services (HDMS) means becoming part of a modern, people‑centered workplace with benefits designed to help you thrive both professionally and personally, a truly international environment that values diverse perspectives, fuels innovation, and encourages cross‑cultural collaboration, supportive, close‑knit leadership offering clarity, coaching, and meaningful involvement in decision‑making, challenging responsibilities that strike the right balance between autonomy and teamwork, ownership of your career, giving you the freedom and support to shape your own development path, and also:

• Hybrid working model, with the option to work from home up to 50% of the time.
• Comprehensive health insurance fully covered for you and your family.
• Competitive pension scheme to support long term financial security.
• Annual Solidarity Day, allowing you to volunteer for social causes that matter to you.
• On site crèche facility (subject to availability) to support employees with young children.
• Legal assistance program (EKEI) providing guidance on various legal and administrative matters.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.