IT Applications & Atlassian Operations Apprentice Alternance

As an IT Application & Contract Operations Apprentice you will sit at the crossroads of IT procurement buyer and technical governance. Your mission is to provide high-level support to both the Application & Contract Manager and the Atlassian Suite Manager.

You will be a key player in professionalizing our software lifecyclefrom the initial purchase and contract renewal to the technical configuration and governance of our collaborative tools. This is a hybrid role designed for someone who wants to master both the Business side of IT (contracts KPIs vendor relations) and the Build side of industry-standard platforms like Jira and Confluence.

Key Responsibilities

1. Application & Contract Management

• Renewal Support: Assist in the end-to-end renewal process for our global software portfolio. You will help gather internal needs analyze market trends and coordinate with legal and finance teams to ensure seamless contract execution.

• Performance Monitoring (KPIs): Design and implement centralized dashboards to track license usage SaaS spend and vendor performance. You will turn raw data into actionable insights to help optimize our IT budget.

• Vendor Relations: Support the sourcing of new solutions and participate in negotiations to ensure we get the best value and service quality from our partners.

2. Atlassian Suite Governance & Project Build

• Project Build Participation: Contribute to the deployment of new project and configurations within Jira Confluence and Jira Service Management (JSM). You will help translate business requirements into technical workflows.

• Governance Framework: Help define and enforce global best practices for the Atlassian suite (permissions archiving policies app integrations) to ensure the platform remains scalable and secure.

• User Empowerment: Create documentation and provide support to internal Power Users to improve the overall maturity of how teams use Atlassian tools daily.

3. Operational Excellence & Collaboration

• Cross-functional Liaison: Act as a bridge between the Workplace department Procurement and Legal teams to ensure all software assets are compliant and well-managed.

• Continuous Improvement and Automation: Identify manual bottlenecks in the contract renewal or user provisioning process and propose automation solutions to increase efficiency.

Qualifications :

• Education: Currently pursuing a Masters degree (Business School Engineering School or University) with a specialization in IT Management Procurement or Information Systems.

• Technical Interest: * A strong interest in the Atlassian ecosystem (Jira/Confluence) is essential.

  • Proficiency in Excel/Google Sheets for data analysis and KPI tracking.

  • Curiosity for SaaS landscapes and Low-code automation.

• Soft Skills:

  • Analytical Mindset: You are comfortable with numbers and can synthesize complex contracts into clear summaries.

  • Organization: You can manage multiple deadlines (renewals) while staying focused on long-term projects (Build).

  • Communication: You have excellent interpersonal skills and feel comfortable interacting with both technical engineers and legal/procurement stakeholders.

• Languages: Fluent in English and French as you will work in an international environment.

Additional Information :

SET THE TONE WITH US

Chez Believe nous avons deux cœurs : nos collaborateurs et nos artistes.

Nous croyons en la force de nos collaborateurs qui sépanouissent chaque jour en développant leur potentiel... Notre objectif est doffrir à nos collaborateurs le meilleur environnement possible pour quils puissent sépanouir.

ROCK THE JOB

• Programme de formation et de coaching sur-mesure

• Une politique de télétravail

• Un programme de bien-être Pauses avec de nombreuses activités et animations

• Accès à Eutelmed la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté

• Un restaurant dentreprise sain et éco-responsable

• Une assurance santé individuelle ou familiale

• Avantages CE

• Un rooftop

• Programme de cooptation

• Une salle de sport avec des cours gratuits

SING IN HARMONY

• Programme Ambassadeur : la possibilité pour tous les Believers de participer à des initiatives de bénévolat afin davoir un impact positif sur la diversité léquité et linclusion (DEI) le bien-être et la planète.

• Mise en place du Forfait mobilité durable: remboursement jusquà 600 des frais de transport en commun/avec une faible empreinte carbone.

• Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé dadoption)

Believe sengage à garantir légalité des chances en matière demploi sans tenir compte de lorigine du genre de lâge de lorientation sexuelle de la religion ou de létat de santé.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1