EMEI Business Analyst

Overview and purpose of role:

As a Business Analyst at Christian Louboutin, you will be part of the EMEI Merchandising & Planning team and will have a various range of tasks, including statistical analysis across the EMEI region (51 stores, 20 countries). You will report to the Merchandising & Planning Director EMEI and your team is a key support function to the wider team, by providing adequate analysis and reporting to be able to drive the business.

The position also includes a growing CRM analysis dimension to better understand our customer base and behavior, allowing a multidimensional approach in the provided analysis. You will have a proven ability to effectively manage the tasks assigned for multiple areas across the business, whilst delivering in a timely manner on company projects.

This list is non-exhaustive and could evolve depending on the team needs.

Key Responsibilities of the role:

Focus on business and retail

• Provide sophisticated analysis and reporting on daily/weekly/monthly basis by collecting and analysing all sales data and highlighting key messages on sales versus forecast by product category.
• Report to top management on global business with qualitative business insights on a weekly basis
• Support and assist the PMB team with appropriate and ad’hoc deep dived analysis according to business risks and opportunities in order to support decision making and action plans definition.
• In charge of planning and creating markets visits trade reports for the EMEI MD, Retail Directors and Managers and PMB team
• Create, maintain and improve Excel templates in a continuous improvement mindset.
• Is the expert on BI tools and share the expertise with any business counterpart

Development of CRM Analysis

• Assess the need and create new KPIs to be able to allow the teams to learn our customers behaviour:
• Monthly Customer business reports (customer typology & customer category) at various level (region, stores)
• Customer behaviour analysis with product categories and seasonality
• Customer and Transactional cross selling analysis
• Close collaboration with central CRM team to contribute in creating centralised reports
• Create an analytical mindset in the retail and ecommerce teams
• Data quality monitoring
• Supervise the team on coordinating the weekly, monthly and annual trade deck, and its communication to top management
• Ensure reports are updated accurately and delivered in a timely manner
• Ability to coach and develop your team whilst identifying training needs and facilitating or managing as necessary. Ability to provide constructive, straightforward feedback to develop the team.
• Ensure high performance standards thru Coaching, training, and development. Perform ongoing talent assessments.

Skills & Requirements

• A minimum of 3 years’ experience in a similar position
• Strong communication & interpersonal skills
• Strong IT and Analytical skills
• Excellent attention to detail with ability
• Curious, open minded and “out of the box” thinking
• Excellent communicator & team player
• Someone who uses initiative with a hands-on approach and the ability to prioritise
• Ability to work in fast paced environment.
• Fluent Professional English

The annual gross salary range for this position is between 40 000€ and 50 000€.

Our business and our Values:

Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.

Our people are at the heart of our brand.

We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.

We live by our values:

We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We have happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We work with inspiration – we envision the future with confidence, creativity and freedom.

If the shoe fits, walk with us…

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

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Your personal data will be retained for the duration of the recruitment process and will be deleted one year after the date of your application. If your application is successful, and unless otherwise required by applicable law, your personal data will be retained for five years following the termination of your employment with Christian Louboutin.

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