Technician, Generalist Service Representative

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships. What will you do? * Install, commission, and maintain customer systems according to established procedures and safety standards * Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance * Create accurate technical documentation and service reports that support quality and compliance * Engage with customers to understand their needs and identify opportunities for additional support What are the key skills we are looking for? * Active Listening - developing level; understanding customer concerns and translating them into actionable service responses * Customer Support - foundational level; delivering responsive service that builds trust and satisfaction * Maintenance and Repair - developing level; executing routine and corrective maintenance to ensure system reliability * Problem Solving - developing level; diagnosing technical issues and implementing effective solutions onsite * Safety Standards - developing level; adhering to protocols that protect you, customers, and equipment * Technical Documentation - developing level; recording service activities accurately for compliance and continuity * Time Management - developing level; prioritizing tasks to meet service commitments efficiently What qualifications will make you successful? * Customer-focused approach with strong interpersonal skills and professionalism in the field * Resilience and flexibility to adapt to changing conditions and solve problems independently * Attention to detail that ensures every task meets quality and safety expectations * Eagerness to develop technical expertise and grow within a dynamic services environment What's in it for me? * Comprehensive technical training and ongoing development opportunities * Variety and challenge working across different customer sites and technologies * Career advancement potential within a global services organization * Collaborative team environment committed to safety, excellence, and your success Bring your technical skills and customer focus to a team that's ready to support your growth! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this France based position, the expected pay range is EUR 29.840 - EUR 44.760 per year. This pay range includes base pay and short-term incentives (annual bonus) at target. The compensation range for this full-time position applies to candidates located in France. Our pay ranges are determined by reviewing roles of similar responsibility and level. Individual's compensation is positioned within the range based on several factors such as knowledge, job-related skills, experience, potential and relevant education or training. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: company health, death and disability insurance, paid time off, RTT, teleworking, paid family leaves, parenting and caregivers support. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: beyond your salary we offer employee saving plan with company matching (PEG), retirement plans (PERO, PERECO), employee share ownership plan and profit sharing plan. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with solidarity leave, programs through the Schneider Electric Foundation, initiatives that support youth education. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.