Operations & Application Support Engineer freelance

So what are the main responsibilities of an Operations & Application Support Engineer in Netcompany

As an Operations & Application Support Engineer you will:

• Ensure the operational stability availability performance and security of production systems across all environments.
• Provide second-level (L2) support by investigating and resolving incidents service requests and technical problems within agreed service levels.
• Monitor application and infrastructure health using observability and monitoring tools proactively responding to alerts and events.
• Execute corrective preventive adaptive and maintenance activities to ensure service continuity and compliance with operational standards.
• Support change release and deployment activities including deployment validation rollback planning and testing.
• Maintain operational documentation runbooks knowledge articles and incident records.
• Collaborate with cross-functional teams including DevSecOps Database Administrators Architects and operational stakeholders.
• Support middleware and integration platforms including APIs messaging systems identity management solutions web infrastructure and content management platforms.

Qualifications :

What would make you a fit for the role:

• Bachelors degree in Computer Science Information Technology Software Engineering or a related discipline.
• Minimum 3 years of experience in IT operations application support or systems support including at least 2 years in an L2 support role.
• Strong understanding of ITIL service management processes including Incident Problem Change Release and Knowledge Management.
• Hands-on experience with Linux/Unix environments container platforms and monitoring/observability tools.
• Working knowledge of CI/CD pipelines configuration management and automation practices.
• Experience supporting APIs middleware integration platforms identity and access management solutions or web technologies.
• Excellent communication skills in English French is an advantage.
• Strong analytical troubleshooting documentation and problem-solving skills.
• Relevant certifications such as ITIL Foundation Linux Administration Kubernetes or equivalent are advantageous.

Additional Information :

If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!

By joining Netcompany you will be an integral part of a distinguished team of tech enthusiasts working for international projects primarily within the European Institutions market with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

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Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1