Facility Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Overview

We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for facility operations tenant relations and workplace management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.

Key Responsibilities

Property & Tenant Management

• Act as primary point of contact for all tenant inquiries requests and escalations

• Build and maintain strong relationships with tenants and landlords where applicable

• Ensure compliance with lease terms and legal requirements across the portfolio

• Coordinate service visits with property management representatives and approved vendors

• Drive high standards and consistency in lease requirement management

• Monitor tenant satisfaction and proactively address concerns

Workplace Operations

• Provide exceptional hospitality and support for guests visitors and employees

• Resolve facility-related issues including janitorial services conference room management workstation support and interior/exterior furnishings and equipment

• Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs)

• Collaborate with internal departments (IT Security Kitchen Real Estate) to ensure high-quality project completion

• Ensure facility compliance with local building health safety and fire codes

• Develop and implement operational procedures and standard operating practices

• Identify and present monthly cost-saving opportunities and operational improvements

Vendor & Contract Management

• Manage facility contracts as the clients designated managing agent

• Coordinate vendor discussions regarding goal setting performance criteria and reviews

• Maintain strong relationships with suppliers and service providers

• Monitor service delivery quality and contractor performance

Administrative & Event Support

• Coordinate special events for clients and JLL initiatives

• Handle mail services including pickup delivery postage preparation and courier coordination

• Support various administrative tasks to ensure smooth daily operations

• Assist with workplace technology integration and facility improvements

Client Relations & Business Development

• Represent JLL and clients professionally in the local and regional business community

• Promote JLLs reputation and capabilities to prospective tenants and clients

• Lead efforts to monitor and enhance customer satisfaction

• Serve as brand ambassador for facility management excellence

Experience & Education

• Minimum 2 years of experience in facilities management property management or related field

• Demonstrated experience in customer service and relationship management

• Background in vendor management and contract coordination preferred

Technical Skills

• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook)

• Experience with facility management systems and technologies

• Interest in continuous improvement and emerging workplace technologies

Core Competencies

• Excellent interpersonal communication and organizational abilities

• Outstanding customer service orientation with problem-solving mindset

• Strong multitasking capabilities with ability to work independently

• Professional demeanor with excellent written and verbal communication skills

• Ability to work effectively both independently and as part of a remote team

• Self-motivated with capability to work without direct supervision

Location:

On-site Lyon FRA

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1