The SVP Operations will on a fixed-term contract basis provide the strategic and operational leadership to accelerate transformation and drive profitable growth globally across all hotels and trains. He/she will foster a growth-oriented culture focused on delivering a superior guest experience while meeting clear financial and operational metrics.
Key responsibilities:
Leadership & strategic vision:
Pre-opening & assets launch:
Guest experience excellence & brand integrity: Guard the guest experience by championing LQA standards across all assets and providing strategic direction for signature F&B wellness and on-board concepts.
Financial governance & asset value optimization: Hold full accountability for global operational profitability and long-term asset value delivering on EBITDA targets CAPEX plans and manning guides in close collaboration with finance directors and investors while ensuring a flawless balance between ultra-luxury service standards and proactive cost management.
Strategic growth & market acceleration: Foster high-impact collaboration with Commercial Revenue and Marketing divisions to design growth-focused strategies and accelerate booking velocity.
Elite leadership recruitment: Lead the recruitment of high-profile operational leaders (General Managers and Train Managers).
Qualifications :
Remote Work :
No
Employment Type :
Full-time
Head of Operations (Fixed-term contract) (FMX) • Issy-les-Moulineaux, Île-de-France, France
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