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Patrique Mercier Recruitment By Nellie
Spanish-Speaking Customer Experts for an Insurance Company -work in SofiaPatrique Mercier Recruitment By Nellie • Paris, Île-de-France, FR
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Spanish-Speaking Customer Experts for an Insurance Company -work in Sofia

Spanish-Speaking Customer Experts for an Insurance Company -work in Sofia

Patrique Mercier Recruitment By Nellie • Paris, Île-de-France, FR
Il y a 23 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Spanish Speaking Customer Experts for an Insurance Company to join a vibrant team in Sofia, Bulgaria. This opportunity comes with a fully paid relocation package, enabling candidates to experience a new culture while advancing their career in customer service.

  • Provide excellent customer service to Spanish-speaking customers through phone, email, and chat.
  • Assist customers with product inquiries, order processing, returns, and general support.
  • Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
  • Keep accurate records of customer interactions using CRM software.
  • Stay updated on company products and services to provide accurate information.
  • Collaborate with internal teams to enhance the customer experience.
  • Participate in ongoing training sessions to improve product knowledge and customer service skills.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Prior experience in customer service roles, ideally within a relevant industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities focusing on customer satisfaction.
  • Proficiency in customer service tools and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • Flexibility and willingness to relocate to Sofia with relocation expenses covered.

Benefits

  • Comprehensive training fully covered
  • Secure employment along with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Access to over 50 benefits and services tailored to your needs
  • A welcoming international workplace culture
  • Ongoing support and learning opportunities
  • 1500 euro singing bonus
  • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
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Spanish-Speaking Customer Experts for an Insurance Company -work in Sofia • Paris, Île-de-France, FR

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