Front Desk Agent

Holland Bikes is a Franco-Dutch company specialized in the rental and sale of classic and electric bikes, accessories, as well as bike repair and maintenance across France.

We also offer bike rentals and guided tours in some of the most beautiful cities in the world such as Paris, Versailles, Bordeaux, Nice, Lyon… and even New York! 🚲

You'll be working in one of our largest bike rental outlets, located in Opéra, in the 9th arrondissement of Paris. It's also the departure point for all our guided tours of Paris.

**This position is available immediately through the end of November.
**

Tasks

As a Holland Bikes ambassador, you'll represent our brand, our products and our service.

You will oversee the customer experience, welcoming customers and helping them enjoy the best possible experience, whether renting a bike or taking a guided tour. You will promote cycling as part of a fun and memorable experience.

Main tasks and activities:

• Welcome, guide and advise customers.
• Assist customers with their bike or guided tour reservations
• Checking bikes before and after rental or tour.
• Work with computer software on a daily basis to track guided tour bookings and bike rentals.
• Cash receipts, cash desk management
• Fleet management: bikes need to be clean, tidy and ready to go at any time.

Requirements

• You're easy to talk to and enjoy offering a quality experience in a pleasant working environment
• You are fluent in English, as our clientele is international
• If you speak Dutch/French, that's a real plus
• You're resourceful by nature and enjoy finding solutions to unforeseen problems
• You're comfortable with computers and software

Benefits

• Friends & Family discount
• Friendly, inclusive and multicultural atmosphere
• Enriching experience in the tourism industry in France
• Joining Holland Bikes means becoming part of a committed team where customer satisfaction is at the core of every decision, in a fast-growing and dynamic industry. It’s also a great opportunity to quickly develop key skills in customer relations and operations coordination

📍 Location : Position based at Holland Bikes Tours & Rentals Opéra, Paris 9.

📅 Conditions : Fixed-term seasonal contract(CDD) from July to November, with potential for a permanent contract. (CDI) Full time job.

Weekend and public holiday work required.

Leader du vélo de ville et du vélo électrique depuis plus de 20 ans, Holland Bikes propose un large choix de vélos et accessoires de qualité, ainsi qu'un service professionnel d'entretien et de réparation toutes marques grâce à plusieurs boutiques et points de service implantés en France ainsi que son site e-commerce.

Holland Bikes est aussi le N°1 en France en matière de location de vélos avec plus de 800 000 clients servis en 2024 sur l’ensemble des parcs de location situés partout en France.

A leader in city bikes and electric bikes for more than 20 years, Holland Bikes offers a wide choice of quality bikes and accessories, as well as a professional maintenance and repair service for all makes, thanks to a number of shops and service outlets across France and its e-commerce site.

Holland Bikes is also France's No. 1 bicycle rental company, with more than 800,000 customers to be served by 2024 across its rental fleets located throughout France.