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French-Speaking Customer Expert - Remote from GreeceEU Best Jobs • Nantes, Pays de la Loire, France
French-Speaking Customer Expert - Remote from Greece

French-Speaking Customer Expert - Remote from Greece

EU Best Jobs • Nantes, Pays de la Loire, France
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
What you will do
  • Deliver exceptional customer service.
  • Perform troubleshooting.
  • Call, collect and analyze customer feedback.
  • Escalate cases when necessary and follow up to guarantee customer satisfaction.
  • Show empathy and professionalism in every interaction, whether written or verbal.
  • Manage customers and support them with a premium experience.
  • Collaborate with internal teams to resolve cases quickly and efficiently.
  • Consistently meet performance targets and quality standards.
What you will bring
  • Excellent French language skills.
  • Very good English communication skills.
  • Previous experience in customer service, ideally in a premium or luxury brand.
  • Strong interpersonal skills with the ability to handle sensitive cases.
  • Good computer literacy.
  • Familiarity with CRM systems is a plus.
  • Bachelor’s degree preferred.
What we offer
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
  • Competitive monthly salary (14 salaries per year)
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises, providing a great working environment with relaxing break areas
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French-Speaking Customer Expert - Remote from Greece • Nantes, Pays de la Loire, France

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