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IDEMIA
Head of eServices Platform (PaaS / ARR Transformation)IDEMIA • Courbevoie, Île-de-France, France
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Head of eServices Platform (PaaS / ARR Transformation)

Head of eServices Platform (PaaS / ARR Transformation)

IDEMIA • Courbevoie, Île-de-France, France
Il y a 22 jours
Type de contrat
  • Temps plein
Description de poste
Purpose Transform eServices (incl. Compass) into a scalable PaaS platform business generating recurring revenue.

Mandate

Shift from service delivery model → platform business model

Build a productized, modular, monetizable platform

Deliver sustainable ARR growth at scale

Own and scale the eServices platform into a PaaS business driving ARR growth, productization, and global adoption.

Key Missions Scope of responsibility Platform Business Ownership

Define and execute PaaS strategy and roadmap

Own business model transition to subscription / usage-based revenue

Integrate Compass into a unified platform offering

Productization & Platformization

Convert services into standardized, API-enabled platform capabilities

Drive scalability, reuse, and industrialization

Reduce bespoke delivery in favor of modular offerings

Revenue & Performance (full accountability)

Own:

ARR and ARR growth

Bookings, renewals, expansion

Platform gross margin

Drive monetization levers: pricing, packaging, upsell

Go-to-market & adoption

Define value proposition by segment

Enable Sales with platform-led selling model

Drive large-scale adoption and usage

Operating model transformation

Shift to:

self-service platform capabilities

standardized onboarding

scalable delivery model

Align product, tech, sales, and operations

Ecosystem development

Build internal and external ecosystem around the platform

Enable integration, partnerships, extensibility

Key KPIs Business performance

ARR / ARR growth

Recurring vs non-recurring revenue mix

Platform gross margin

Adoption & scale

Active clients on platform

Usage metrics (transactions, APIs, modules)

Time-to-onboard

Expansion

Net revenue retention

Upsell / cross-sell ratio

Efficiency

Cost-to-serve reduction

% standardized vs bespoke delivery

Customer experience

Platform NPS

SLA performance at scale

Profile & Other Information Experience

Proven track record in:

PaaS / SaaS / platform businesses

Recurring revenue models

Business transformation at scale

Core capabilities

Strong P&L ownership mindset (ARR-driven)

Ability to bridge:

Product

Technology

Commercial

Experience in platform productization and scaling

Leadership

Acts as platform GM, not service manager

Drives end-to-end accountability (build → sell → deliver → monetize)

High influence across cross-functional teams

Success factors

Clear ownership of platform P&L

Strong alignment across Product, Tech, Sales, Operations

Relentless focus on:

standardization over customization

adoption over delivery volume

recurring revenue over one-off deals

Key risk to manage

Remaining stuck in a service mindset (delivery-focused) instead of → shifting fully to platform business (product + ARR-driven)

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Head of eServices Platform (PaaS / ARR Transformation) • Courbevoie, Île-de-France, France

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