OpenAI Master Trainer (H/F)

Your mission

As a OpenAI Master Trainer, you take on the technical and instructional ownership of trainings, workshops, and bootcamps covering Large Language Models, generative AI, and modern AI application development. You are the key link between complex AI technology and the people who need to use it in their daily work – from software engineers and solution architects to sales and business stakeholders at our enterprise and strategic partner organizations.In this role, you make sure technical knowledge is delivered in a practical, understandable way that matches each audience's level of experience, directly driving adoption and successful use of new AI technologies.

Your tasks include in particular:

• You deliver instructor-led bootcamps, technical workshops, and hands-on lab sessions for partner organizations.
• You design training for varied audiences, including engineers, developers, solution architects, technical consultants, sales teams, and business stakeholders.
• You lead practical implementation exercises and technical labs.
• You troubleshoot participant issues live during workshops and lab environments.
• You translate complex AI concepts into practical, business-relevant use cases.
• You drive engagement and active participation across both technical and non-technical audiences.
• You represent our organization professionally and confidently with enterprise and strategic partner organizations.
• You maintain consistency and quality of delivery across global regions and audiences.
• You support scalable training deployment models while preserving a premium learner experience.
• You partner closely with program leadership and regional stakeholders to ensure successful training outcomes.

Your profile

You think like an experienced trainer with real technical depth: you can make complex AI topics accessible to very different audiences, stay in control in live situations, and bring strong customer-facing presence.

Experience & Education

• 5+ years of relevant professional experience
• Background in technical training, developer education, software development, technical consulting, or technical enablement
• Proven experience delivering technical training, workshops, bootcamps, or enablement programs for professional audiences
• Hands-on experience building, supporting, or teaching labs for LLM-based platforms, generative AI applications, AI agents, or developer-facing AI solutions
• Fluency in English and French
• Nice to have: experience delivering enterprise technical enablement programs for global technology organizations
• Nice to have: experience with AI/ML platforms, generative AI ecosystems, developer relations, technical partner enablement, or cloud infrastructure
• Nice to have: adult learning, facilitation, technical instruction, or corporate enablement certifications

Skills & Attributes

• Exceptional communication, presentation, and facilitation skills
• Strong executive presence and customer-facing professionalism
• Ability to adapt communication style across varying technical proficiency levels
• Confident working with APIs, SDKs, and developer toolsBasic familiarity with cloud platforms and modern software environments
• Proven ability to troubleshoot participant issues in real time
• Willingness and ability to travel within the assigned region
• Nice to have: experience training both technical and non-technical audiences within the same engagement model
• Nice to have: experience delivering training in multilingual and multicultural environments
• Nice to have: experience supporting certification, badging, or partner enablement programs at scale

Why us?

In this role, you actively shape how companies and their teams understand and successfully adopt generative AI technologies.

• Impact: You directly shape how confidently developers and business stakeholders work with cutting-edge AI technology.
• Responsibility: You take full instructional and technical ownership of high-visibility training with enterprise partners.
• Dynamics: You operate in one of today's fastest-growing technology fields, with constantly evolving content and challenges.
• Development: You build a unique expertise at the intersection of technical depth, training skill, and enterprise communication.

Benefits

• Home office option
• Flexible working hours
• Fitness subsidy
• Apple hardware (laptop & iPhone)

These are the recruiting steps that await you:

1. Culture Fit – Meet our Talent Acquisition Managers, Rike & Kim. Here, you’ll learn more about our company and our culture.
2. Role Fit Interview & CodeX Lab Assessment – Here, you’ll dive deeper into the content and technical aspects of the role together with Matze and complete a short certification program.
3. Final Interview & Live Delivery – Here, you’ll demonstrate your professional credibility and your ability to confidently lead a group in a short live session.

About us

WE LEAD INSPIRING BRANDS TO SUCCESS.
We enable tech-brands to scale up European retail. With a proven framework of growth and cutting-edge technology we build the right strategy to address your retail touchpoints of tomorrow. Our top-talents secure executional excellence and turn your vision into measurable results.

OUR CORE-VALUES

• TAKE THE LEAD: You are proactive and own your business.
• DATA BUILDS OPINION: You argue based on observations instead of assumptions.
• GO WHERE THE PAIN IS: You are actively facing challenges to keep growing.
• TRUST FORMS LOYALTY: You seek win-win solutions and building long-term successful relationships is your passion
• SPREAD GOOD VIBES: You can inspire your fellow human beings, are empathetic, and celebrate successes as a team.

THIS IS HOW OUR COLLEAGUES RATE US:

VIDEO OF OUR TEAM EVENTS