Work in Portugal Customer CareFrench Market!)

Want to Relocate to Portugal

We are looking for French-speaking talents who want to build a career in Customer Operations &

International Support while working in a diverse multicultural environment in Lisbon.

Position : Customer Support Representative

Location : Remote in Portugal

Market : French-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team you will :

• Respond to customer requests via email chat contact forms and calls
• Handle support tickets related to general queries refunds or incomplete services
• Call users to speed up case resolution and improve communication
• Perform back-office tasks that may involve outbound calls
• Conduct outbound calls to promote products collect feedback and support customer success
• Maintain accurate records using CRM tools
• Achieve performance goals and respect deadlines
• Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

Whats Offered

Accommodation Option :

Studio apartment in a company shared building for up to 12 months

Rent : 280 / month all utilities included (deducted from payslip)

Working Conditions

Why Portugal

A multicultural lifestyle sunny climate international work environment career growth opportunities and a great work-life balance.

Want to apply or learn more Feel free to message me!

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1