Workstation Expert

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Here is an opportunity is to be part of HCL Tech

Job Title: Workstation Expert

Location:

Paris (50% work from home)

Years of relevant experience:

5+

Language:

French, English

Overview:

This role focuses on managing and developing workstation infrastructure in an international context. Responsibilities include ensuring smooth operations, technical architecture, and supporting global users. The expert will contribute to maintenance, upgrades, and process improvements. Strong collaboration and communication skills are required. English is mandatory for global coordination.

Responsibilities:

• Ensure maintenance and operational continuity of workstation services
• Perform impact assessments and rollback planning
• Provide Level 3 support for incidents and requests
• Manage and update workstation infrastructure components
• Contribute to technical architecture improvements
• Participate in projects impacting workstation environment
• Maintain documentation and procedures related to scope
• Collaborate with international teams and stakeholders
• Monitor and optimize workstation performance
• Ensure compliance with security and operational standards

Mandatory skills:

• Expertise in Microsoft workstation environment (SCCM, MDT, Windows 10/11)
• Strong knowledge of Active Directory, DNS, DHCP
• Proficiency in PowerShell scripting
• Experience with certificate management
• Knowledge of antivirus and VPN solutions (SEP, F5)

Appreciated skills:

• Familiarity with Azure and O365 ecosystem
• Experience in international IT environments
• Knowledge of WiFi and network security
• Ability to manage cross-functional projects
• Understanding of imaging and deployment tools
• Familiarity with ITIL best practices

Benefits

• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
• To know more about us visit – www.hcltech.com
• For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice.