Talent.com
Foundever
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Saint-Ouen, Seine-Saint-Denis
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Saint-Ouen, Seine-Saint-Denis
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.


As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Créer une alerte emploi pour cette recherche

French Customer Advisor for a Video Game Brand - Work from home - Portugal • Saint-Ouen, Seine-Saint-Denis

Offres similaires

French Speaker Customer Support Advisors - €1.000 - €1.300 A Month - Remote - No Experience Required

Cross Border TalentsParis, France, FR
Temps plein

Provide customer support via chat, email, and phone for global brands, with relocation assistance available. Voir plus

 • Offre sponsorisée

Ai Red Team Engineer French - Up To $55 An Hour - Remote

LiltParis, France, FR
Temps plein

Freelance AI Red Team experts needed to test AI systems, LLMs, and integrations, identify vulnerabilities, and document findings. Voir plus

 • Offre sponsorisée

Growth Architect - EdTech (French Fluent) | Remote

Paradox ENparis, île- e france, France
Temps plein

A leading EdTech company is looking for a Head of Growth fluent in French to spearhead their growth initiatives.This hands-on role involves leading experiments to double conversion rates and build ... Voir plus

 • Offre sponsorisée

Active ETF Sales Specialist – Associate Director – French Speaking Region - PSD

PSDParis, France
Temps plein

Active ETF Sales Specialist – Associate Director.A global investment manager which partners with institutions, intermediaries and individuals to fulfil their goals, achieve their ambitions, and nav... Voir plus

 • Offre sponsorisée

French-Speaking Social Media Moderator — Lisbon Relocation

Global Social Media CompanyParis, France, FR
Temps plein

A global company is looking for a French-speaking team member to support their Social Media project in Lisbon.This role involves moderating online content and supporting users.Candidates should be ... Voir plus

 • Offre sponsorisée

Remote Customer Success Specialist — French Market - €2.000 A Month - Remote

NoovyParis, France, FR
Temps plein

Customer Success Specialist needed for French market, onboarding clients and managing accounts.Requires fluency in French and English. Voir plus

 • Offre sponsorisée

French Language Specialist (Android Device) - Freelance Ai Trainer Project - Remote

Invisible AgencyParis, France, FR
Temps plein

French Language Specialist (Android Device) - Freelance AI Trainer ProjectFranceAre you a French language expert eager to shape the future of AI? We are seeking French language specialist candidate... Voir plus

 • Offre sponsorisée

French Biz Dev For Google Cloud — Hybrid Barcelona - €22.785 A Year

Teleperformance SpainParis, France, FR
Temps plein

Business Developer needed in Barcelona to identify sales opportunities and manage accounts with a hybrid work model. Voir plus

 • Offre sponsorisée

French-Speaking Online Advertising Specialist

CB Talents SPParis, France, FR
Temps plein

Seeking a French-speaking Online Advertising Specialist in Lisbon to analyze campaign performance and provide strategic recommendations for clients in a hybrid work environment. Voir plus

 • Offre sponsorisée

French-speaking Social Media Project in Lisbon, Portugal (Relocation Provided)

NordicrecruitersParis, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in.Social Media project with a global c... Voir plus

French Audio Collection Projects (Remote)

Sigma GroupParis, Île-de-France, .FR
Temporaire
Quick Apply

Help shape the future of ethical AI.AI – Shaping the Future of Artificial Intelligence 🌍.Sigma is a leading global technology company specializing in data collection and annotation for Artificial ... Voir plus

French-speaking Social Media Project in Porto, Portugal (Relocation Provided)

NordicrecruitersParis, France
Temps plein
Quick Apply

Ready to take your career abroad and experience life in one of Europes most captivating coastal cities? Join our international team in.Social Media project where your French language skills and pas... Voir plus

French Content Moderator in Lisbon, Portugal (Relocation Provided)

NordicrecruitersSaint-Denis, France
Temps plein
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in.French-speaking Content Moderators.Y... Voir plus

French Business Developer For Google W/ Relocation (Hybrid In Barcelona) - €22.785 A Year

GoogleParis, France, FR
Temps plein

The Business Developer Representative will identify sales opportunities, engage with potential clients, and drive new business for Google Cloud solutions in Barcelona. Voir plus

 • Offre sponsorisée

French-Speaking O2c Specialist — Porto (On-Site)

A leading consulting firmParis, France, FR
Temps plein

A consulting firm is seeking a French-speaking Junior Order to Cash Specialist to join an international finance team.This role requires a Bachelor’s degree in Commerce, Accounting, or Finance and a... Voir plus

 • Offre sponsorisée

French-Speaking O2c Specialist — Porto (On-Site) - €1.300 A Month

A leading consulting firmParis, France, FR
Temps plein

A consulting firm is seeking a French-speaking Junior Order to Cash Specialist to join an international finance team.This role requires a Bachelor’s degree in Commerce, Accounting, or Finance and a... Voir plus

 • Offre sponsorisée

Work In Lisbon: Video Content Analyst/French (Relocation Support Available) - €14.000 A Year

YouTubeParis, France, FR
Temps plein

Review and analyze video content for a YouTube Trust & Safety team to ensure compliance with policies and guidelines.Requires fluent French and strong English. Voir plus

 • Offre sponsorisée

French Content Moderator — 24/7 In Portugal, Flight & Housing

CBTALENTSParis, France, FR
Temps plein

A global technology services leader is seeking a Romanian-Speaking Content Moderator to join their team.This role, based in Porto, Portugal, involves reviewing and moderating user-generated content... Voir plus

 • Offre sponsorisée

French Support Facebook | Housing Provided In Portugal - €1.040,7 A Month - No Experience Required

FH Collective AcademyParis, France, FR
Temps plein

Provide French-speaking Facebook users with customer support via phone, email, and chat. Voir plus

 • Offre sponsorisée

French Social Media Coordinator In Porto - Relocation Covered - No Experience Required

Global Recruitment AgencyParis, France, FR
Temps plein

A global company is seeking a French-speaking team member for a Social Media project in Lisbon.You will support users and moderate online content while receiving comprehensive training.The role off... Voir plus