Release Management Consultant - Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You'll be part of one global team where you can learn fast and stay true to yourself.

Team:
A Release Management Consultant at Murex plays a central role in ensuring the smooth delivery of high-quality software Releases within a complex and dynamic ecosystem.
The role sits at the intersection of operations and project management - requiring a proactive mindset and a high interest in problem resolution and continuous improvement.

These consultants are not only responsible for managing the end-to-end release lifecycle, but also for designing its innovations and scaling it to match the evolutive strategy of Murex and the market.
They closely work with Development, Quality Assurance, Product Management, and Client Services teams to ensure that each Release meets the highest standards of quality, reliability, and timeliness.

In this role, consultants are expected to navigate a diverse suite of internal and external tools, orchestrating a wide range of operations such as version creation, test deployments, deployments monitoring, workflow triggering, etc.

Additionally, Release Management consultants directly collaborate with Information System teams to support all executed operations and resolve bottlenecks in systems, tools, and workflows.

Role and Responsibilities:

Manage and coordinate the full MX.3 Software Release Lifecyle by:

• Overseeing the Developers' daily code integration and ensuring all related preliminary quality tests are well executed and meeting the expected behavior
• Conducting a thorough validation of this code through advanced functional automated tests in collaboration with the Quality Assurance department
• Creating the software version and securing its content and exit criteria to the market through a close collaboration within the Production Chain
• Planning and delivering software patches to address specific Client/Product-reported issues in production environments.

Operate across various platforms and tools for traceability, monitoring, and execution of Release operations

• Communicate progress status and updates, risks, and dependencies to stakeholders at all levels
• Draft and document processes to streamline best practices and to provide training and support materials to peers
• Implement new and improve existing Release Management processes and tools using data and metrics from the ground
• Assess Product and Client requests for new features and bug fixes to enable delivery value while optimizing delivery cost
• Facilitate and enable informed decision-making during critical situations such as client escalations or tooling bottlenecks by coordinating with relevant stakeholders from multiple teams
• Proposing actionable solutions to mitigate Release delivery delays
• Navigate across operational processes and tools to efficiently execute repetitive tasks contributing to consistent and predictable deliverables, matching the company-level SLOs and quality standards

Qualifications:

• Bachelor's degree in engineering, computer science, or related fields
• 2+ years of work experience in a related area
• Strong interest in operational work, with the ability to execute repetitive tasks to meet SLOs and uphold quality standards
• Experience using data and metrics to determine improvement areas
• Ability to define and implement process improvement initiatives
• Strong verbal and written communication skills in English
• Knowledge of Excel for data manipulation, conclusion formulation, and graphic visual representation
• Strong team collaboration experience
• Proven ability to manage multiple tasks/projects simultaneously with excellent detail orientation and an ability to meet deadlines

Preferred Qualifications:

• Master's degree in engineering, business, or related fields
• Certification in Lean Six Sigma or other relevant process improvement methodologies
• Experience driving end-to-end delivery, and communicating results to senior leadership

Experience with feature delivery and tradeoffs of a product