Client Consulting Analyst

What its all about

Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics technology payments and economics VCA solves the most strategic problems for our clients. VCAs core client segments include issuers acquirers merchants fintechs payment enablers and governments.

Role Responsibilities

Support a team of experienced professionals in delivering strategic consulting services to key Visa clients.

Complete detailed analysis on client data and identify preliminary trends and themes in the data with some guidance.

Conduct market research and data analysis to identify insights in the payment industry.

Support the development of client-specific presentations by adapting templates for unique client scenarios and needs.

Support senior consultants in developing and delivering high-quality advisory solutions to clients such as business strategy product development & pricing customer segmentation and customer experience improvement.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday - Thursday) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

What wed like from you

Payment industry digital payments or payment processing experience preferred.

Strategic and analytical thinking with a strong attention to detail that leverages multiple sources of information.

Able to understand and start to disaggregate problem statement into distinct pieces of analysis.

Use and adapt templates for unique client scenarios optimizing structure to demonstrate articulate key messages.

Ability to execute quantitative & qualitative analysis with some guidance.

Basic takeaways from the data starting to craft storyline ensure data quality leverage data to support decision-making in project management.

Strong team player with a willingness to collaborate across levels and functional experts.

Strong multi-tasking skills and ability to adapt.

Proficient and ideally a power-user of spreadsheet and presentation tools.

An interest in learning advanced analytics tools (SAS R Tableau etc.).

An interest in payments financial institutions or consumer lending a plus.

An affinity for payments technology FinTech and digital.

Fluency in French and English language both written and spoken.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients
Experience: years
Vacancy: 1