Talent.com
Foundever
French Customer Advisor for a Video Game Brand - Work from home - PortugalFoundever • Villeneuve-d'Ascq, Nord
French Customer Advisor for a Video Game Brand - Work from home - Portugal

French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever • Villeneuve-d'Ascq, Nord
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Customer Service

Learn, Lead & Grow at Sitel Group®

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

  • Growth
  • Wellbeing
  • Belonging
  • Purpose

Sitel Group® & Sykes are now Foundever™

Company Overview


Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.


As a customer service specialist in this project, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Proficient level of French (C1)
  • Intermediate level of English (B1)
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Private healthcare insurance
  • Paid professional technical training
  • Monthly performance-based bonuses
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Créer une alerte emploi pour cette recherche

French Customer Advisor for a Video Game Brand - Work from home - Portugal • Villeneuve-d'Ascq, Nord

Offres similaires

Become a Luxury Brand Evaluator in Lille (French Speaking), FR

CXGLille, Hauts-de-France, FR
Temps plein
Quick Apply

Turn your passion for luxury into a career opportunity.Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.As a luxury brand evaluator, you wil... Voir plus

Italian | French | German | Dutch Customer advisor

LJ Global HorizonLille, France
Télétravail
Temps plein
Quick Apply

Multilingual Customer Advisors .On-site or remote Position.Italian | French | German | Dutch Markets.Relocation to Athens is mandatory.Relocation package with flight and hotel included.Jo... Voir plus

Alternant Business Developer -

OpenClassroomsDouai, Nord, FR
Temps plein

Cette opportunité fait partie d’un programme d'alternance proposé par OpenClassrooms.Elle s’adresse exclusivement aux candidats souhaitant suivre une formation en alternance avec OpenClassrooms.Seu... Voir plus

 • Offre sponsorisée

French-Speaking Customer Expert - Remote from Greece

EU Best JobsLille, Hauts-de-France, FR
Temps plein
Quick Apply

Our mission is simple: to make it fast, safe, and easy for you to find rewarding work abroad.Whether you are looking for a fresh start or a step up, we connect you with employers who value your ski... Voir plus

Commercial Immobilier Indépendant (H/F)

Safti FranceDouai, Hauts-de-France
Temps plein

Candidature facile et rapide sans CV.Nous recherchons avant tout des qualités humaines clés pour réussir : la fibre commerciale, le sens du service client et de la motivation.S... Voir plus

 • Offre sponsorisée

Conseiller Immobilier Independant (H/F)

Safti FranceDouai, Hauts-de-France
Temps plein

Candidature facile et rapide sans CV.Nous recherchons avant tout des qualités humaines clés pour réussir : la fibre commerciale, le sens du service client et de la motivation.S... Voir plus

 • Offre sponsorisée

Développeur Commercial (h/f)

LHHNOYELLES SOUS LENS, Pas-De-Calais, France
Temps plein +1

Pour le compte d'un acteur international de référence de la logistique e-commerce, un.Rattaché à la Directrice Commerciale de l’activité.Votre rôle est de contribuer activement à la croissance ... Voir plus

 • Offre sponsorisée

From Graduate to Global Professional — We're Hiring

Velenosi&MeredithLille, France
Temps plein
Quick Apply

Europe & the United Arab Emirates.If you're multilingual, ambitious, and ready to grow, this is your opportunity.EU Citizenship OR Residency Card (Portugal / Bulgaria / Spain / Greece).Game Present... Voir plus

Négociateur Immobilier (H/F) - Harnes, FR

megAgenceHarnes, FR
Temps plein

En tant que Consultant megAgence, vous accompagnez vos clients dans la réalisation de leurs projets immobiliers.De la détection d'affaires à la signature chez le notaire vous serez leur interlocute... Voir plus

 • Offre sponsorisée

Car Rental Service Agent - French & English (relocate Greece)

Boeva TechLille, France
Télétravail
Temps plein
Quick Apply

Are you passionate about delivering exceptional customer experiences?.Join a global customer experience (CX) leader and become the friendly, helpful voice for our French and English-speaking custom... Voir plus

Account Manager - EMEA South (French Fluency)

GraviteeLille, Hauts-de-France, .FR
Temps plein
Quick Apply

Gartner® Magic Quadrant™ Leader.We deliver the industry’s most advanced platform for.Any API, Any Event, and Any AI Agent.Michelin, Roche, and Blue Yonder.We are bridging the gap between traditiona... Voir plus

Customer Success Manager bilingual Danish & German

JavelotMarcq-en-Barœul, Hauts-de-France, FR
Temps plein
Quick Apply

Javelot est en pleine croissance et recrute régulièrement des profils variés.Alors n'hésitez pas à consulter régulièrement nos offres.Et qui sait, peut-être ferons-nous équipe bientôt pour contribu... Voir plus

Négociateur Immobilier (H/F) - Courrières, FR

megAgenceCourrières, FR
Temps plein

En tant que Consultant megAgence, vous accompagnez vos clients dans la réalisation de leurs projets immobiliers.De la détection d'affaires à la signature chez le notaire vous serez leur interlocute... Voir plus

 • Offre sponsorisée

Alternance Développeur / Consultant Odoo - Dourges (F/H)

iscod alternanceDourges, France
Stage

L’ISCOD, spécialiste de la formation en Digital Learning, recherche pour son entreprise partenaire, programmation informatique, un(e) Assistant(e) Commercial(e) en contrat d'apprentissage pour prép... Voir plus

 • Offre sponsorisée

Junior French Client Experience Advisor On-Site in Athens

Cross Border TalentsLille, France
Temps plein
Quick Apply

French-speaking Customer Advisors.This entry-level role is ideal for young, flexible candidates ready to relocate and start an exciting career abroad.Provide excellent support to customers in Frenc... Voir plus

Customer Service - French speaking - 100% remote in Greece

Halvia TalentLille, Hauts-de-France, FR
Temps plein
Quick Apply

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Voir plus

Négociateur Immobilier Indépendant (H/F)

Safti FranceDouai, Hauts-de-France
Temps plein

Candidature facile et rapide sans CV.Nous recherchons avant tout des qualités humaines clés pour réussir : la fibre commerciale, le sens du service client et de la motivation.S... Voir plus

 • Offre sponsorisée

Career Advisor H/F

EDHEC Business SchoolLille, France, FR
Temps plein +1

Fondée en 1906, l'EDHEC est aujourd'hui l'une des 10 meilleures écoles de commerce en Europe.Basée à Lille, Nice, Paris, Londres et Singapour, et comptant plus de 90 nationalités sur se... Voir plus

 • Offre sponsorisée

C++ Real-Time Video & AI Systems Engineer

Razer Inc.Lille, Hauts-de-France, France
Temps plein

A global gaming technology company is seeking a Senior Software Engineer to develop high-performance C++ systems for real-time acquisition of game data and video generation.The ideal candidate will... Voir plus

 • Offre sponsorisée

Active Directory Administrator - Anglais courant (IT) / Freelance

AxandeVilleneuve-d'Ascq, Nord-Pas-de-Calais
Temps plein

Nous étudions uniquement les candidatures qui nous parviennent avec tous les éléments indiqués dans la rubrique "Pour candidater" ci-dessous.Nous cherchons pour notre client grand compte ... Voir plus