Business Analyst CRM Dynamics HF

🚠À propos dAMI Consulting ðŸ Entreprise innovante & familiale Lauréat de la bourse InnovUP de BPI France en 2019 AMI Consulting est spécialisé dans lexploitation de la data pour vous proposer des consultants experts adaptés à vos besoins. 🌠Engagement durable & bien-être Nous valorisons la qualité de vie de nos collaborateurs et adoptons une approche 100 % digitale pour la qualification la sélection et lintégration de nos talents réduisant ainsi notre empreinte carbone.

🎠Présentation de loffre

• Lieu : 92
• Secteur : Banques
• Télétravail : Occasionnel selon les déplacements sur les autres sites
• CDI de mission : Package entre 55k et 60k en fonction du niveau dexpertise
• Freelance : 500/HT (Uniquement via du portage salariale)
• Expérience : Entre 7& 10ans (hors stages/alternances)
• Français : Courant
• Anglais : C1

🊠Mission Analysis: The Business Analyst CRM Dynamics will have the primary mission of ensuring needs analysis functional design project management and validation of solutions developed on the Dynamics CRM platform. They will work closely with business and technical teams to ensure the effective implementation of CRM projects that meet the companys strategic objectives.

âšï Main Activities:

1. Needs Analysis:

   • Gather and analyze the needs of business users
   • Write specifications and user stories in collaboration with the teams involved
   • Prioritize requests according to strategic objectives

2. Functional Design:

   • Define and model business processes in Dynamics CRM
   • Write functional and technical specifications for development teams
   • Participate in the design of prototypes to validate solutions with stakeholders

3. Project Management:

   • Coordinate technical and business teams to ensure effective project implementation
   • Participate in project monitoring and steering committees
   • Ensure communication and management of stakeholder expectations

4. Validation and Support:

   • Organize and carry out testing phases (UAT regression etc.)
   • Support users during deployment and training phases
   • Provide functional support and contribute to the continuous improvement of the CRM

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Key Skills
Junit,Customer Service,Freelancing,Industrial Safety,ACCA,Arbitration
Employment Type : Full Time
Experience: years
Vacancy: 1